Reviews
I always have good service. I even get a call if I have to collect parcels, I just wish there were more staff as the que can get a bit long sometimes. Otherwise a great post office.
The lack of Service is uncanny. People are not happy to be there! Went in today and everytime the person assisted me needed something else instead of informing of everything from the time I initially enquired
Service excellent, frinlendly faces and quick
Inefficient and distracted staff. I watched an elderly lady wait for more than 15 minutes for R200 of local stamps. This transaction should have taken less than 5 minutes. I waited for about 15 minutes to collect a parcel. Absolutely no sense of urgency. 2 counters open with about 20 people waiting. You can do much better than this
Rather pay another provider to renew your license. 1 person at the counter.
Went in at 16:00, left at 16:10 with renewed licence disc and after sending a registered letter. Fast, super friendly service.
iv called for 2 days straight they do not pick up
Theres this bald slim african man, he is rude, shouts and give me attitude. I went there twice yesterday and today to collect a parcel that arrived 3 days ago... he took 15 minutes to look for my parcel and when I told him I was in hurry because I needed to go back to work he yelled and criticized me. I am not happy with the service. And I am very angry and frustrated.
This place requires more security and more cleaning staff... Also the door doesn't work properly. Even although the queues are long, you can still get some service done. UPDATE: Staff completely useless, they have a package I've been waiting for about 9 months in their premises, but they say that they still need to put it on the system. I've been there 3 times already and still no service.
Went there yesterday, for the second time, to pick up a parcel, after receiving a final notice SMS to come and collect. When I got there, just like last week, the queue was curling around the door - about 12 people. I was impressed to see they had actually put out chairs for people to wait on. Last week I stood for about 1/2 an hour with no movement ZERO movement and then left. Yesterday I stood for about 10 minutes with no movement and realized that my lunch time would not be long enough. AGAIN.
