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Premier Hotel EL ICC

  1. East London
  2. Eastern Cape Marine

Reviews, get directions and information for Premier Hotel EL ICC

Premier Hotel EL ICC

About

Situated on East London’s Esplanade, Premier Hotel EL ICC commands spectacular views of the coastline, East London’s port harbour and the Indian Ocean.

Description

Situated on East London’s Esplanade, Premier Hotel EL ICC commands spectacular views of the coastline, East London’s port harbour and the Indian Ocean.

Address: Marine Park Complex, 22 Esplanade Street, 5201 East London
Phone: 27437095100
Parking: Lot
City: East London
Street Number: Marine Park Complex, 22 Esplanade Street
Zip Code: 5201
categories: restaurant, hotel, performance & event venue



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Reviews
We booked one room for 3 people in the 3-star hotel. Upon arrival they made clear that they have no room where 3 people can fit. So we were moved to this hotel and paid the difference for the room. The room was spacious and pretty. However there was no hairdryer which is a must have in this hotel category in my opinion. Then unfortunately we experienced load shedding during the morning which led to us not having any light in the room. This was especially bad in the bathroom since there is no window and thus no light at all. I know this is not the hotels fault, however this influenced my experience in the hotel heavily. Also the wifi was quite slow on the room. The breakfast in the morning was good.
Room was immaculate and clean. Hotel restaurant is competitively priced and food delicious, making it easy to dine in. There are restaurants nearby but as indicated, no need to leave the hotel. Staff very friendly and helpful. Very kids friendly environment. Located on the beachfront, cool breeze in the morning.Rooms: 5/5
Very decent hotel, especially for East London. I can recommend it. Sea views from most rooms. Reception desk staff lady was not great at all and could not find my booking for some time, but rooms are clean and spacious, but a very small tv. There is a gym too which is nice and a pool, though not heated. The SPA also closes very early, at 5pm. Restaurant has a small limited menu but also offers a buffet.
Stayed here on our final leg back to Durban from Cape Town. The hotel entrance was a little confusing to find . The service & staff was exceptional. Had an issue with the dampness smell in our room , & they sent a dehumidifier with perfume in it during our stay. Rooms: The rooms are spacious & neat . Has all the standard furniture & appliances found in most hotels.
The room was awesome and the staff are so polite and helpful it almost seems fake but hey not used to service like that thanks for a good stay.
Loadshedding, from 6 till 9pm???? The rest of South Africa has a two hour slot!!! and no generator? For such a large hotel group this is bottom line pathetic. At least the balcony has an awesome view over the ocean.Rooms: 4/5
The only problem is that when there is load shedding the back up only covers the lights . Just this morning I was forced to eat the ice cream that was in the fridge because it was melting. Please improve your back up system .Rooms: 5/5
In East London, one of my all time favorites for over 10 years! The only thing that needs attention is the lighting in the rooms - it needs to be a bit brighter please. Otherwise awesome team, great attitudes and beautiful views!Rooms: 4/5
Sefton an his team are incredible, they go the extra mile to make their guests happy an feel at home. Their quality, principles an values of their property are amazing. Sefton leads by example makes his guest feel like family an personally greets them I've witnessed this an hats of to him. His staff are always smiling an have most impeccable manners.The staff from house keeping, front line reception, restaurant, security and porters are the best. Lastly an most importantly I would recommend premier hotel as your place to stay always.
Such a lovely hotel and great beach views. Potential!!! Definately not 4star treatment... Pitty security and management was unable to manage some of the guests. Had loud parties in the rooms. After taking 30min to respond to the noise disturbs it still had no effect. No apology, or any compensation or mitigations was suggested by the hotel.So, be willing to move around at midnight to find a quiet hall way so you can sleep
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