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Premier Hotel Regent

  1. East London
  2. Eastern Cape Marine

Reviews, get directions and information for Premier Hotel Regent

Premier Hotel Regent

About

Premier Hotel Regent has spectacular ocean views and is located in South Africa’s only river port city, East London.

Description

Premier Hotel Regent has spectacular ocean views and is located in South Africa’s only river port city, East London.

Address: 1 Marine Park Complex, 22 Esplanade Street, 5201 East London
Phone: 27437095000
Email: az.oc.sletohreimerp@ofni
Parking: Lot
City: East London
Street Number: 1 Marine Park Complex, 22 Esplanade Street
Zip Code: 5201
categories: performance & event venue, hotel resort



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Reviews
I went there on business. I think this is the only hotel in the world that has no wifi not even in their dinning area! How do you work. The rooms are not cheap either. There is a parking issue too. There is no underground parking either. I had the buffet breakfast which was really good and well prepared but the food from the grill restaurant was not that great. The staff is accommodating and helpful they are extremely friendly and assistance is always giving and available where they can they will! The second night i stayed was definitely only because of them so thank you to all the lovely staff! Oh btw the rooms are not sound proof i listened to a couple go at it all night too! What an experience though! Rooms: The rooms are really clean and in good order. Furniture is old school but everything was clean and well kept. There is NO wifi in the rooms and only dispay local tv channels. . I had a sea view room it was pretty and the bathroom, linnen bedding and beds are really clean! Nearby activities: Aquarium, gym, waterpark, beach, resturants, parks Walkability: Right opposite the beachfront and the restaurants and gym all on the same road.
Great establishment with all the necessary facilities swimming pool, bars, gym, etc. Nice interior decoration, offers great view of the sea/beach. They have a great menu, friendly staff and the place is close to many amenities.
The reception staff seemed tired and uninterested, they could learn customer service lessons from the excellent chefs. Some plugs in my room didn't work and then got hit with Eskom's finest work from 6-9 pm, it was really disappointing for a big hotel to not have electricity backup Rooms: 2/5
The rooms are great, spacious and super comfortable, with the beautiful sounds of the ocean. When I was checking in there was a problem with my booking and the lady called Ngwekazi was wonderful, she quickly followed up and sorted me out while the other assistants had said my booking is not reflecting in a dismissive attitude. To Ngwekazi you are a true germ thank you so much. The conference centre was a bit of a disappointment, a bit stuffy it felt like the air was not circulating well, and the cables to connect the projector were not working and we had guys coming in trying to help but to no vail. Please get IT person to deal with these issues.
What a poor experience. From the no WiFi, curtains hanging off the rails, ripped couch, dirty bins, smelly room, broken bar fridge, our stay was just terrible. The only thing worth mentioning was the decent steak at the grill room. Would not recommend.Rooms: 1/5
No wifi, no bar fridge? Some lamps not working. We asked if we could be upgraded to the ICC, no one was willing to assist. We had to pay upfront for the 2 days. I will never ever book with this group. There was not even a heads up call regarding Loadshedding. What a horrible experience.Rooms: 1/5
The restaurant was good, the breakfast was very good, the rooms were good. The beds are good for taller people. Perfect stop over spot.
Good hotel, and good facilities for conferences, Except that connectivity was so poor, no backup for loadshedding, very small bathrooms. But facilities were good.Rooms: 4/5
must say, I’m rather disappointed by this Hotel. I arrived here Wednesday for training but they gave me a rum with no ventilation, no window and tiny. I explained that I was claustrophobic and had to sleep elsewhere because they said there were no rooms available. Till this day, 3 days later I have the same complaint and nobody is assisting. They are checking in people right in front of while I stand by the reception every morning and night. I am highly disappointed because now the company is paying for a room I am not even sleeping on and I have to crowd someone else.
What a horrible place! After checking in, I was given an incorrect key card which was incompatible with the lock system of the room I was allocated. As for the gruesome discovery that awaited me inside the room - the less said, the better. Take your business elsewhere, this establishment's management couldn't be bothered.Rooms: 1/5
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