Renaissance Day Spa

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About

As part of the wellness revolution, Renaissance Day Spa is committed to assisting clients in their quest to look and feel better.

Description

Experience the rebirth of your body and mind at the Renaissance Day Spa in Sandton. Situated high above the streets of Sandton, the spa is an oasis of serenity in the heart of this cultural and financial hub.

Our therapists are the life-blood of our organization and all have internationally accredited qualifications. Before administering treatments, our therapists undergo an additional 6 weeks of internal and product specific training. In this way we ensure that our guests have a truly 5-star experience at the hands of qualified and enthusiastic professionals.

From the minute our guests arrive they enter a world of opulence, grandeur and tranquility, where all of their everyday concerns are forgotten.

Address: Michelangelo Towers, 8 Maude St, 2196 Sandown, Gauteng, South Africa

Phone: 011 783 9904

Website

Email: az.oc.apsecnassianer@ofni

Parking: Lot

City: Sandown

Street Number: Michelangelo Towers, 8 Maude St

Zip Code: 2196

categories: health spa, day spa

Opening Hours

Monday: 08:00 - 19:00
Tuesday: 08:00 - 19:00
Wednesday: 08:00 - 19:00
Thursday: 08:00 - 19:00
Friday: 08:00 - 19:00
Saturday: 08:00 - 18:00
Sunday: 08:00 - 17:00

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Reviews

The pool outside provides a lovely experience. Treatments are good. Indoor pool is relaxing with a self-serve coffee station at hand. I wish the steam room was nicer looking, but it was effective and did the job. The place was clean overall and I have no complaints.

Went there for my birthday in January and the service was terrible. Did not give my friends and I equal treatment and they painted my nails horrible. When I spoke to them about it they wearnt helpful at all. There are much better spas for the price you pay !

So I rarely rate places badly. I rather just don't rate them but in this case I feel this spa needs a change for fear of losing more customers. We visited this spa 5 years ago and said we wouldn't return. Thought we'd give it another try half a decade later hoping for the best. Exactly the same experience.  Constant sales pitch to buy products which turned a relaxing spa treament into a constant barrage of statements like "your skin is in desperate need of this product" to "normal Clicks store products are terrible"  We were only there for 1 hour and after I said I don't use products like these several times, I was harassed to the bitter end.  On top of this, the place is tiny, cramped, no windows, no sense of calm, no space for energy to flow. It's a compact room to another compact room.  I gave 2 stars because I thought the therapist provided a good treatment and knew what she was doing but the overall experience for myself and my wife for a relaxing Friday night was tarnashed and instead of feeling revitalized to go out for a relaxing dinner afterwards we felt low on energy and just headed straight home. So the exact opposite of what we usually get from a spa treatment.  Renaissance spa, look at a renovation in your near future and please talk to your therapists about hard selling products. Better to have recurring guests that might buy a product due to several great treatments than 1 time guests that will never come back to get a treatment and thus never buy a product.  It's working 2 fold against the therapists because I normally tip quite generously, much higher than any commission they might get off of products but I tipped half of what I normally tip because I really didn't enjoy the evening and that's a night I'll never get back.

I attended the spa for a beauty kind of treatment. There are pros and cons to this place. At this moment it is more cons.  Pros - Friendly staff - Special treatment - Really pretty place  Cons - The place is really hot  ventilation wise - The prices advertised and charged are not the same - The quality of the products used are absolutely horrible - The showers has like ugly yellow stains and what appears to be black mold or algae between the tiles

Love everything about the Spa, the decor, the friendly staff, the indoor and outdoor pool. Plus you can order a meal and drink from the restaurant downstairs while at the pool which was really cool I had a glass of sparkling wine while enjoying the African sun.

My friend and I went together for a package and were rather disappointed. The spa was undergoing construction which we were not told about beforehand. The whole way through our massages, facials and nails we could hear loud drilling and banging and the whole place was covered in copious amounts of dust.  There was nowhere to wait before the treatment other than at reception - which isn't where you want to be when wearing not much more than a dressing gown!. Our treatments started 25 minutes late.  The therapists were really really lovely. They did a great job and were friendly and caring. The poor rating is for the facilities only and in no way detracts from the quality of the therapists.

Beyond disappointing. Wouldn’t recommend this spa. Booked for a friend and I on a 2 hour create your own package.  We were on time for treatment s to start at 1pm but wee taken in after 1pm  and done precisely at 3pm. Less than the 2 hours we booked for! Polish on both manicures completely bubbled, my friends nails were all uneven and different shapes and the remnants of paint around the nail bed and under the nails on both of us made it look worse than a bad home job.  Manis were also done straight after massages which is ridiculous as they completely smudge when you need to get dressed.  They should’ve let us change and then done the mani.  Front desk did offer to redo the bubbled nails but unfortunately I don’t have the luxury of time to sit and wait for paint to dry twice.  A voucher and skilled nail technician would have been preferred. Staff need training for this to be an upmarket spa.

This was definately one of the worst spa experiences I have ever had. A waste of time and money. The “therapist” was inexperienced and did not understand how to do any of the treatments. It was cringey and I couldn’t wait to leave. I was actually glad I arrived late and only got 3hrs instead of 4.  I would definitely not recommend this place to anyone.

This should be a border 3 to 4 stars. Attended a treatment session on public holiday  Pros: Treatments were very good, and the facilities are well equipped Overall, staff was friendly  Cons: Male bathrooms/dressing area wasn't cleaned and restocked that morning, or the day before Directions to the spa is quite poor if you aren't familiar with Sandton. I would suggest you update your website and provide some guidance to avoid clients having to make multiple calls to find the exact place to be

Wow!! Had a great morning session spa with my friend, it's expensive but worth it. I left the spa feeling young & rejuvenated. Thank you for a great time & relaxing time I had

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