Robyn Thysse Physiotherapist

The worst experience I had. She does not take note of what she does. She is unprofessional and speaks about her private life throughout my 2 sessions I had with her. When she get questioned about her unprofessionalism she uses what happens in her private life as an excuse to get away with her unprofessional behavior. 1- I tell her I have a hospital plan and want to pay cash and just process this through the medical aid. She sents a voice note on whatsapp saying her accounts lady confirmed the payment after I gave her my details and the payment was maid I do not have to pay cash. I was surprised by this and told her so in my second session qnd still she confirmed it was paid. A month later without any other communication I receive a sms saying I have 2 outstanding payments for th 2 sessions i had. When I contacted her she immediately refers me to her account lady who's details I did not have till after I asked about the sms. When I asked her why she said it was paid when in fact was not she ignored me. After sending numerous messages I had to hear again about her personal life. Its not my place to tell a Healthcare professional to not speak about their personal problems during my sessions or when they refuse to give you answers regarding my health. If you are unfit for work or need to speak to someone don't chose your patients and the time they paid you for. Either stay at home or see a professional. 2 - in my 2nd session I was in pain she said that she would write a letter to take to my Dr. I ask for the letter after being away the she changes her story and say it's not necessary without a reason. I asked her why and she ignores me. Then she made another excuse about her personal life. She fails to acknowledge her faults and become defensive when she's being unprofessional.