RocoMamas

Went there for my birthday delicious burgers and made my bday quite special with a free delicious milkshake

Not one to complain easily, but after two consecutive bad experiences, an honest review cannot fully compliment this restaurant. It must be said that during our second visit, our waiter was very friendly and attentive. Perhaps, the way burgers are prepared here just isn't our taste. There is a tendency to add cold raw elements directly onto hot ones. This creates a serving temperature and texture that we simply did not enjoy. This seemed to be the problem once again this past Friday. The orders arrived, once again, at an unappetizing temperature. We asked a waiter for assistance, but were told that only the waiter that had originally taken our order would be able to help us. This was strange as the restaurant was not particularly busy and the waiter we were speaking to was not clearly otherwise engaged. No attempt was made to remedy the issue. Unfortunately, this damages the fun of coming up with a nick name and ticking off your favourite junk food treats on their menu.

Very good first visit. Food was good, service was really friendly.Food: 5/5

Shared the evening with a friend at RocoMamas in Willowbridge. This being my first experience dining in at the restaurant having previously only ever ordered in I was impressed by the staff and the food. The food and drinks came very quickly after we ordered and the quality of the food was at their usual high standard. The waiter was very tentative and even the manager came over to check that all was well with our meal and experience. Would definitely recommend their Chilli bombs and fries! Will be back again. Parking: Paid Secure parking available.

Unfortunately had terrible service for the second time. We wrote the first one off as a one time thing but having the same issues again shows it’s a habit. Got seated, waiting for 10 minutes before a waitress came out to take our ordersonly three tables. We had wait staff stare us down while trying to get the attention of our waitress for a drink. We did tell them the service is poor but got the ‘chance’ to listen to an argument between the waitress and assuming manager about who was responsible for letting who know that there was a table waiting. After telling her that they might need to work on their service our waitress got a little attitude. It’s sad as Roco’s is our go to place for great burgers.

I have been to eat here before and had a good meal but yesterday Saturday 17th Septemberwife and I decided to try out their breakfast special and let's say I was disappointed with the overall visit. When we got there they were not very busy, so we got our table very quickly and got our drinks quite quickly but that's where the good service ended. After about 20 minutes the place only started getting busy yet it took 45 minutes to receive our food and then only I received my food...my wife had a further few minutes. Then when my wife asked for butter for her toast and was told she got the very LAST one left. It's early on a Saturday morning and you have already run out of butter? Another table next to us were also getting a bit restless waiting for their food.

Went for sundowners and a light meal, ordered the ribs, wings and chips combo. Everything was bland tasting. The cocktails were great and the service also good. Safe to say stick to ordering burgers there.

The chips/fries were very nice top teir quality cant say the same about the burgers and ribs could have done better. But it was a viby environment and i had enjoyed the stay reception and great customer care. Though there be an improvement on the foodbut that's just my opinion.

Good value breakfast and staff polite and friendlyFood: 4/5

Unpleasant experience. From the guy who greeted us, to the waitress, to the manager. My husband had the chicken wings special. It was cold and very oily. We asked to buy a replacement special to take home instead.They would not let us have the burger special to take home. Manager not concerned.Waitress was new so not her fault that the service was terribly slow.