Reviews
I was in a very bad situation deu to the fact that my glasses broke and went to spec-savers at carnival mall where a young lady assist me and they helped me quickly with a temporary fix until I can go for my appointment. The service was excellent they helped me quick and are very friendly
Carnival Mall gives exceptional service before and after, they really look after all your needs. After sales service is excellent and go that extra mile, Kamil especially assists in every way.
Michelle and Kameel are absolutely helpful. I got my glasses very timeously as they understood I didn't have a spare pair as it had broken. Definitely an easy recommendation!
I've used this branch before and I came back 2nd Feb 2023 because of the previous exceptional service. However I'm not pleased this time around, I sense there's a change in management. I got a call for my 1 pair of glasses and I collected it. The 27th Feb I got an sms and email that my 2nd pair is ready but when I arrived at the store on 4th March I was told the pair hasn't arrived, & told it must have been sent in error. 10th March I received an sms survey to rate the service received but I'm business hasn't been concluded, its now 12th March and I still have heard anything about my 2nd pair. I sure won't be using the Carnival Mall branch again. I just honestly want my 2nd pair to close off this terrible experience.
Absolutely *TOP TIER* SERVICE I got from the stuff. Each and every one of them was very welcoming and kind. And thanks to Thobile for great service again:-
I had a lovely reception with a smile from Thobile at the Front Desk and the Optometrist by the name of Olivia was patient, humble, and Professional, and I received the best service ever
Went to specs savers carnival in conectionwith a repair on my glasses. My experience there was one of friendly professional and amazing . I would recommend this store anytime and i will go back
I'm happy with the service I got from specsaver carnival mall,friendly stuff not forgetting tht they are patient as well , Thanks to Thobile, I love my sunglasses nd my glasses aswell
I have great service since from day 1. When I came for the eyetest. Thank you so much to the Lady Thobile. Thanks a lot for best rservice
I had a great , quick service , professional and lovely experience with Thobile and Olivia and definatly I will come again.
