The Pets Taxi

A mother and son company that charged me R8900.00 to get my puppies from Western Cape to KZN - and demanded money up front - and then when the day come were completely unreachable and I ended up having to book flights separately for my puppies, pay for kenneling and there has been zero apology. I asked for my money back - and they decided that R1500 was all I deserved even though their mess up has cost me a further R2000. Not once did they phone the airline to check if my puppies had made it onto the plane which they hadn't. I had to phone the airline and be told that my puppies were on standby - and would be indefinitely... And yet - on a Sunday - I managed to get them on a flight, and communicate effectively with people - ALL things I had paid this ridiculously unprofessional company to do for me. So actually - what I had paid R9000 for was their crates.... and a big fat UP YOURS.

This team truly are animal lovers, that is why they are the best at what they do, caring and transporting pets!