Reviews
Place is okay for a quick ride for local use. Sometimes they give clients unwashed vehicles. But if you aren't fussy about driving around in a dirty car. The place is great.
Great service. Process is also user friendly. Deposit is very reasonable. Unlimited mileage is also available. We booked 2 vehicles for our road trip and they we in great condition.
Hertz remain unrivalled. But still recommended! Do pre-book - slow process!
If you want to spend your days chasing Thrifty down to pay back your deposit, avoid this company at all cost. There is no excuse for holding on to our funds. They are probably using deposits to prop-up their cash flow...absolutely ridiculous!
BEWARE of the fine print. They require you to sign and accept conditions that are not in their standard terms and conditions when booking online or on display at their offices. Suddenly the excesses are double and there are many exclusions. It even makes the signee personally liable. I cancelled the booking but they had already taken the funds and could only refund me the next day.
Been waiting 3 weeks for my deposit. 2 calls and 2 emails later and no response. Get your house in order. Hein
Wasted our time and still didn’t get the vehicle, despite being a regular client with them
Excellent service from Airport Thrifty in JHB
I'm happy with the service. The bakkie was in good condition. Although cleaned while I was there, all was OK. Being the second time hiring with thrifty, my only issue is waiting for the car to get ready. If you have an urgent appointment from picking up the car you'll definitely be late, twice now I've had to wait for the car. Overall it would've been 5 stars, the only issue is the waiting period before you get the car.
Sales person tells me my money will be refunded in 3 days, within seconds after making payment I’m told it will take 14 working days. Kindly explain to me WHY my money needs to be kept for 14 working days when I only had the car for 24 hours and your inspection team has cleared the car as I arrive. Moreover I immediately requested that my money must be released before month end, which it was not and my debit orders bounced because you held back R6,000 of my money. I also waited 1 hour to be able to pick up my vehicle that was pre booked. I don’t have time to waste. Other rental agencies hold money for 3 days and take 5-10min to help when you arrive
