Reviews, get directions and information for Time Freight ,Isando

Time Freight ,Isando
Address: 47-55 Monteer road, 1609 Kempton Park, Gauteng
City: Kempton Park
Street Number: 47-55 Monteer road
Zip Code: 1609
categories: cargo & freight company

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One star is one star too many. -10 stars is more appropriate. Horrific service. Did not phone in advance of the arrival as detailed in special instructions. Can not tell me when to expect the delivery not even which day, let alone a time frame. Get's to the wrong address and insists I come to meet him. Realised he's not even in the correct area. Then says sorry, you will get it tomorrow because he's not allowed to deliver to that area! To make matters worse, I have been waiting for this delivery for 2 months when the delivery period is 7 working days.
Horrible service. I paid for overnight and when I came to collect they told me it's not there. I asked what happens from here and they said they would call as soon as they get the package. I tracked the order and it arrived three days later. They didn't call. I went to get it and while they say they open at 7:30 the guy behind the counter came sauntering in at 8:15. Had a nice laugh with his friends there and took his time getting my "overnight" order. And the collection place is a freezer. It's so cold, bring a blanket and a coffee. My friend warned me, said that he never uses them for overnight because he had never got what he asked for. You pay for overnight and get the standard service. It's a scam. I mean you overnight something because it's urgent. You pay a premium. I will never use time freight again.
They hace closed shop. They are no longr operating in South Africa. All their phone numbers are not working. They use to be good when they were open. However its very dissappointing to having lost such a great freight company to this Covid pendemic.
Very bad service, from their JHB to Head office.....I am not impressed...i was promised my parcel will be delivered today as it was being scanned in this morning, now half the day has gone by and i get told it was only scanned in at 1pm so I will only have it tomorrow.....NO ONE ANSWERS THE PHONES.Where is there customer service, where are those promises .......I AM NOT A HAPPY CUSTOMER. I WILL NOT RECOMMEND TIME FREIGHT TO ANYONE.
They said that our package was out on delivery. Only to find out a few hours later that it was still in their warehouse. When I got to the warehouse they took almost an hour to find it. It was not due to rude or unfriendly staff. I think it is an issue with bad management. I hope that in the future this will never happen again. If we use their services.
If I could I would give zero stars as they dont even qualify for one star. I took us about 10 phone calls just to find out when out package will come but they keep on putting the phone on hold with out saying anything. Finally we got somewhere just to find out that they undercharged the sender of the package and if we dont pay the difference we wont receive it. I have paid less and received better service from the competitors over much greater distances as with this "happygolucky" "whoha" unprofessional company. The highlight of this company is the receptionist that answers the phone but from there on its all down hill.
Refer no 4472758 Waiting for collection from 5/12/2018 today is 10/12/2018 still no response from Time Freight Johannesburg. Cancelled collection got Courier Guy to pick. Service rating -10. aweful service. Your client from 1993. You just lost a good client
Don't use these guys for sending anything of value! When items get damaged due to their negligence, they will find any excuse under the sun not to take responsibly for it. Be well advised that if you send something of value with Time Freight and it get’s broken during their transportation process that it will be your loss regardless if it’s their fault. Rather use a company that cares about their customers.
Service not up to scratch, Saturday collect changed cut off time from 1300hrs to 1100hrs with out any notice to us the clients. They Cando better than that.
A ridiculous company! I was quoted R1500 for a delivery, never invoiced but products collected, then Time Freight decided to try bill my client the recipient directly... R3600!!!! My relationship with my client is completely destroyed and I can't get hold of anyone at Time Freight telephonically. Avoid using them at all costs!
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