TREGER BRANDS Johannesburg, Gauteng

In terms of quality of their work, excellent. I Sent my Longines for repair, slightly dissatisfied with how the watch box came back as it seems to have not been packaged properly and got damaged on all the corners. Their response time on email also needs a LOT of work. But, I can say that they do know how to maintain the exterior of a watch incredibly well. Would recommend if you have the patience to wait a long time for replies/feedback.

They could make their reception area a bit more glam, after all they are a luxury jewelry and watch supplier - why not spruce it up a bit.

Ordered a Citizen online. Delivered today. Watch does not work. Instruction manual does not match the watch so I can't read up on the watch. Sent an email to customer care three hours ago and zero response. What a let down from Citizen Watches SA.

I ordered a bangle from their website. I specifically asked the assistant on the chat about sizes. I ordered a medium sized bangle and I was sent a small bangle. My order clearly states I ordered a medium and the bangle I received is clearly marked a small.It does not fit. It’s been impossible to get any sort of after sales service. I would not be ordering anything from them ever again.

What an amazing place with amazing people. I took my nearly 30 year old Guess watch in for repairs after numerous places told me it's unfixable. Well, these wonderful people did an AMAZING job!!!!! So happy to have my Guess watch working again.

I purchased an Ice watch for my daughter from One Day Only and 2 days later we had some issues with the watch. I tried to contact One Day Only, sent email upon email and no response. I then decided after 2 weeks to send an email to Treger Brands to assist. Best decision ever. I got in contact with a wonderful lady called Ann who was such a huge help. She collected the watch from my house to be repaired. She kept me posted on the status of the repairs. After the watch was repaired she brought it back to me again. Thanks so much Ann Gajdos as well as Treger Brands for providing such excellent aftercare services. You guys are the best!

Guys, its been two weeks for order #BL9225. Its impossible to call and no one responds to your contact form.

Quite sad to resort to a publick forum to hopefully get some response from someone at Treger Brands. I have handed my Citizen in at Treger on the 1st Sept. For repairs on the strap. No feedback from them for n month and a half. Started phoning to enquire about the repairs. Have made 19 calls and left numerous messages. Still don't know what is the situation with my watch. Have asked to speak to a manager and got as far as a voice mail box. Not quite the message that will be spred to the brands that you represent. I hope this forum will get me closer to talk to a person than talking to a answering service. This can be just a warning signal to prospective buyers of the brands they represent. Quite sad!!

Helpful place in the industrial area for Seiko watch repairs. Expert craftsmen who went the extra mile. Helpful staff up front and in the workshop. Fair prices for the work done. An oasis of expertise in the dearth of Africa. A gem hidden from public view and mall rentals.

Been here before and the service is excellent