Reviews
I love Virgin Active!! This one didn’t disappoint. Fresh, breezy, bright and clean. Makes you feel like a really good workout. Stop by and get something at the Nu restaurant downstairs. Really worth it.
Worked out at VA Foreshore this morning. It is the best out of all I have ever been to. Great views of the city and mountain. On the weights department, you get to view the Harbour and the freeway to The Waterfront.
I absolutely loved this gym, but had a fallout with a particular trainer I had hired there. And I basically had to leave this club and move to one I really am not fond of, because of fear of meeting this individual at said club, with his smug attitude, built on non-action by club management who don’t do anything despite this trainer’s inappropriate behaviour. I was threatened by him, so naturally felt uneasy about attending this club. Management provided superficial reassurances that I’d be safe. But, I don’t take chances being female in South Africa. The sad part is that, this club was my favourite in Cape Town. I trained here with two of my sisters. And now we just have to move, because of the gym protecting its trainer, who failed to tell me sessions I paid for in earlier months, that were unused, would expire in September. Who had tried to then also, force me in about May, to pay for an entire whole month, knowing he was going to be on sick leave and then also knowing my schedule couldn’t accommodate regular 4 day per week sessions. I probably have a month’s worth of unused sessions, but he only mentioned the expiry after September when nothing could be done about it. He on the other hand, would not train us until we paid him, so he’d wait for us to pay him after our session had started and then he would not give us our full hour, even though we paid for it. It must be amazing to work for an employer who doesn’t monitor your behaviour and gives you so much backing and supporting that you can act so brazenly and confidently, towards your clients, even when you are in the wrong. Said individual even tried to label me a racist, to deflect attention from his wrongdoing. My contract is up and I’d rather support a smaller gym in Cape Town, where staff don’t walk around so smuggly, acting however they want, because Virgin is ‘too big’ to be encumbered by one solemn member in Cape Town. Smaller gyms are more client-centric and issues such as these are handled faster and with more urgency and tact.
Poorly maintained equipment, the floors are filthy and dangerous with holes beneath the rubberised mats, shower at the sauna has been broken for at least 12 months. I mentioned all this to the club manager months prior as I am recovering from a knee reconstruction and need to specifically use the watt bike for rehab but all are poorly maintained and horrible to use. I was told that they are awaiting quotes for new equipment. This club is horribly maintained and the only premium feature is the location. Please support local independent gyms with owner managers. The only reason I use VA like most is to justify the cost of vitality. It’s a small gym, that is very busy at peak times, classes are in frequent. If you go to run on a treadmill, it’s great but that’s about it. I do wish this gym was maintained as well as it was when it opened, but seems like profit is being sought through cost cutting and not excellence. What a shame.
Their steam room produces little to no steam. If you’re looking to use the gym for this facility I recommend you sign up with another club. I reported this to their front desk about a month ago, instead of looking into the issue the lady insisted it works fine. Not sure what their definition of a steam room is- if you compare it to the Wembley steam room- the Foreshore one is as good as switched off.
So far this is one of my favourite Virgin Active gym’s in the area. Well maintained and friendly staff. The only downside I find, is that the gym is closed on Sunday. I enjoy doing my day 1 on a Sunday.
Great gym. Good clean facilities. My only gripe is that the all the treadmills are not tuned in to the tv stations or have no reception at all. I have raised this with the staff.
All good if not interested in the sauna. Disgustingly no body cares about hygiene in the saunas, neither members nor the staff. People will just walk in with there used underwear and use no towel. The majority never has a toll and the staff does not do anything about it
This is my everyday gym. The staff is amazing and very kind. The shower water is hot, equipment is clean. There's a mini restuarant inside for healthy meals.
Nicely sized gym with newish equipment. Would have liked it if there were the new assault treadmills and the core slide machines. There are a lot of treadmills, bikes, ect cardio machines for the busy hours of the day. Gym gets quite busy in the evenings and mornings. Bathrooms are the newly refurbished style, really big sauna and steam rooms available. Inside the gym there is a NÜ for you smoothie and healthy food needs. Dislike the fact that there are limited gyms in Cape Town and that they have parking garages. Although parking is free for two hours.
