Reviews
Surprisingly honest local mechanic that emphasizes fast service, honest assessments, quick repairs, and friendly service. We came here because we read a similar review - and we were impressed with how we were treated. After our repair, they even gave us the defective part pictures included so we could see proof that the part failed in the first place. Super happy - and we will certainly be back. We came in when our check engine light came in on our 2010 Jeep Grand Cherokee. They charged us 100$ for the diagnostic which is cheap for the area and they found the problem pretty quickly. They gave us an honest quote and did not try to upsell us with other repairs. They told us the other things that were wrong with the car, but did not make it sound like we needed to do it right away. We really valued the service because we felt like they put an emphasis on being honest, which is hard to find in this business. Absolutely recommended.Services: General repairs & maintenance
Years ago I met Cliff, the owner, and he was so knowledgeable and compassionate, so kind and trustworthy that I remained a loyal customer of A-1 Performance Auto Repair. Later I met Minh, Cliff's Service Advisor, and his professional demeanor is so similar to Cliff's character. I appreciate how Minh and the mechanics do their job well and are so caring and accommodating. For my car repairs and the maintenance of my 1997 Toyota Camry, A-1 Performance Auto Repair associates in Sunnyvale will always be my 1st choice because of their integrity in service and prices. They really care about their clients and their safety on the road.
Great guys, fantastic work. My car 2001is running so much better. Thanks to a good friend who suggested I go there.Thanks to Mr M. I am grateful to one and all. People like them are hard to find!
Earnest people. Honest. Rates quoted very reasonable. Work done is high quality. However, due to there increasing popularity service is becoming slow. I would still go to the again because of honesty and reasonable prices.
I have been getting my car serviced here for years now. Minh is amazing, he doesn't upsell you any other service. The prices are very reasonable. Highly recommend this place. Last time when my car needed tires replaced and I told him about the offer from Costco, he was honest and told me it is the best deal. I ended up getting tires replaced with him because Costco didn't had the tire in stock.
My intention was not to go here. I was on the highway and blew a tire and had no spare. Pulled off the freeway and just happened to pull into the first empty automotive lot on a Sunday. Nothing was open and so I started to work on swapping tires out. I had thebwrong size wheels and was trying to change out the bolts. Was stranded there for at least 4 hours. Frustrated and tired I was going to give up but then an food delivery guy showed up and he said he knows the guy who owns the tire shop. He called the owner and the owner showed up and just started helping me out. He changed the bolts and I got my tire on and finally got it done. This was impressive. Never had I seen someone go out of their way to help someone else. I do things to help all the time and never ask for things in return but this time it was help for me. Thanks for the help and much appreciated. You guys are awesome.
Car services is done well here. My experience has been that the service center does use oem parts. The only concern I have is that the service doesn't provide a good multi point inspection on every service and associated paperwork. This has led to last minute problems and immediate work on the car which could have been avoided. At times the service cost can be something close to what the dealer can offer, but it's not true all the time. Overall for non luxary cars I can recommend this center.
I did brakes pad change with them quick service and good response. Pricing need negotiation which I didn't like though. They did the work as expected. But I expect them to do basic check of the car to see everything is working well but they didn't. So if you have specific work they seems to be good but don't expect that will go beyond to ensure car runs well.
They did an amazing job fixing my 2002 4x4 Diesel Ford Excursion. They quickly identified the issues and fixed them all. There was an issues that showed up with one of the mirrors after picking it up, they volunteered to fix it at no cost. How often do you encounter that level of integrity and Customer service. Love these guys, am a customer for life.
Contrary to other reviewers I don't think the pricing is bad; cost me $70 for a synthetic oil change, seems pretty normal. Unlike many other experiences with chain auto repair places, I've not had them attempt to rip me off with stuff I didn't need, and I've usually been in and out in a half hour. No complaints from me! P.S.: they Did reset the oil life meter on my car, correctly, but since some people were complaining about it, if your car is telling you you need an oil change it may just not have had it's oil life meter reset. They're not all as smart as you'd think.