AAA Oklahoma - Memorial

We started originally looking for Home. Their quote was hands down the best so we went with them. 2 days before closing we found out our Auto also had to switch to them which was almost double what we were currently paying. Because of the home savings it was almost even so we went ahead and kept moving with AAA. We went through a home claim process and it was seamless and easy. I give AAA credit there for doing an amazing job. We did have an issue with the adjuster showing up on time but overall, from what we've heard, it went well. 2 years (almost) and we sold that house. Premiums kept rising but we decided to see what they could offer again so we called and got another quote (directed to same agent) but wasn't as competitive and still the auto was much higher. Decided it wasn't competitive enough and didn't feel like paying for all the things they want to sponsor so we cancelled the policy with the agent and then with customer service. The following week we get billed again. Apparently we actually needed someone to send us papers to sign before it could cancel. We weren't contacted. Top it off even though we supplied new information to both parties somehow nothing was updated (address or phone). Found out 2 weeks later (because I called) that a check was sent to the old address. Again not contacted. There was just a lack of ownership in the process which made us feel as if we slipped into the Grand Canyon since cancelling. For us it only re-enforces our decision to leave this company. Now and days anyone offers road-side and rates are better elsewhere so nothing unique from what I can tell besides the brand name.
2 9 years ago (17-05-2016)

I received a Trip Tik, Maps and Tour books from this AAA location. They were prepared very quickly and were very handy while preparing our trip. I joked with my husband that no one uses maps anymore. Well, we had to make a detour because of an accident and I was grateful for the physical map to help guide us to a detour. Wonderful service from the people working in the office.
5 10 years ago (27-07-2015)

I did the free tow on new years eve. Our driver was Diondre. He was fantastic & did a great job! I really appreciate AAA & the driver. Thank you so much.
5 15 years ago (01-01-2011)

Great staff and travel agent.
5 8 years ago (27-10-2016)

Great!!
5 8 years ago (05-01-2017)