Acura Of Omaha

I purchased a Lexus RX 350 from Jay Kraus at Acura of Omaha and had a really good experience. Jay was friendly, knowledgeable and empowered meaning I completed the majority of the deal with him directly and had little downtime waiting for him to confirm what could be done with a sales manager. I appreciated this and the experience all around. I'd recommend him for others and use for future purchases.

I purchased my new 2022 MDX A-Spec from Acura of Omaha, I must say that Jay Kraus exceeded my expectations by being very knowledgeable, professional and helpful. He made the entire process very smooth. Jay is an awesome salesman. I would highly recommend this dealership! If and when I ever need a new vehicle I will be returning. Thanks again Acura of Omaha for a wonderful vehicle and awesome customer service!

Jay got me a great deal on my vehicle and didn’t make me feel like a mark. He worked to find the best deal on what I wanted and was very professional.

This dealership has the BEST service department I've ever been to! Steve Carberry was amazing! I popped in without an appointment for an oil change and asked if he could get me in and out under an hour. He immediately went into action as polite as can be! He got me in and out in under an hour and even had my car washed. I also had a great experience with the young men who cleaned my car. They asked me if I had any special requests and they did a fabulous job. This is where I purchased my car and I highly recommend you do too!!!

This dealership's service department is amazing. I have worked with Steve Carberry each time I have brought my daughter's 2020 RDX in for service. He kept me updated as to what was being done and addressed all the questions I had. For each visit I was in and out under an hour. Great experience and will continue to bring the car to Acura of Omaha for service and repairs.

I would highly recommend this dealership and staff. No pressure whatsoever. We felt like both sides walked away with a win. Excellent customer service from start to finish; to include two follow up visits. It appears this dealership has moved on from the archaic stereotype of car sales. This our second experience purchasing a vehicle from them; the last time being in 2016. The visits mirrored one another, both exceeding my expectations. If you dread or stress about car sales, I would try this place. No games, no pressure. Just fantastic attention to the customers. Did they come out ahead, surely they did. Did I come out ahead, actually I feel like I did. Both sides feeling comfortable with the sale; that is a good recipe for return business.

Wonderful group of people. I was treated royally from start to finish. They went to the extra effort to make sure everything was handled properly. I really appreciate Jay and his honest and direct advice on the vehicle. The finance guys were great as well. They were fair on my trade-in and have outlined everything for the future. I highly recommend.

The service dept does a great job and does a multi pount inspection which makes you aware of what's coming up with future service without selling you

I’ve done a lot of car deals in my life but none with more trouble than Acura of Omaha. The used car manger was very hard to deal with in the beginning and less than 2 years later we traded for an QX 60. Now I’m trying to get some money back on the extended warranty as they promised was possible when I bought it originally. Almost impossible to even get any one from finance to return a call. Not going any where near Acura of Omaha ever. Very disappointing from a luxury brand dealership.

Pat in service has helped us for years and is amazing. The service prices for the workhorse Acura in our fleet are always below the other estimates from other shops we take the rest of our vehicles to. I appreciate the customer service and that they always go the extra mile to make us feel at home and safe. Thank you!