Omaha Car Stop

Shopping for a used car should feel empowering and exhilarating. Being able to have the means to either trade or put money down for something new should put a smile on your face. I didn't receive the customer service or experience I see these other reviewers on this particular website had. I was more so disappointed on how I was treat there in the office than any other customer I seen that day. From the lack of communication with me to make appointments to come into the office, to the lack of communication with each staff member. I was blown away on how things weren't be accessed in my situation. Literally spending several hours there from the time they was open till the time they were almost closing no one came to me to ask how we can make this process smoother for you. I never received a call back at anytime during this process! Yet I watched the receptionist call potential customers back about there cars. It seemed to me that for everyone that had an appointment that day, which was never offered to me because the receptionist told me that I could come in that everyone was happy with there purchases. I still got my vehicle at the end of the day literally but I want to make sure potential buyers beware that the particular place is not just smiles and an easy process as some of the reviews would lead you on to believe.

I had a fantastic experience selling my car with Mike! They made everything so easy for me, and even came to me to see my car! I got an extremely good deal and was able to complete my financial goals with their help! Would gladly do business with them again any time!

In shopping for a vehicle for a family member, I inquired by phone about a particular SUV at Car Stop Omaha. And though we didn't even get to the point of seeing the SUV in person, Doug treated me with the utmost respect and was very helpful with background information about it. A uniquely positive experience here--even without meeting the staff face to face! I will certainly keep that in mind when I need to buy or sell a vehicle in the future! Easily 5 stars!

Sara was amazing and so helpful. She worked with me and I am now a Jeep owner, and couldn't be happier my vehicle! The vehicle its self is very clean and smells amazing. Thank you to the staff at The Car Stop, you are all amazing!

First off I want to say thank you to everyone there for helping me get in a car. Wes spent 2 days to get me in a car. But the one thing I am not happy with is that some credit companies keep doing what they are doing. But these guys are caring, compassionate, pleasant and will have to see what she's doing

Best car buying experience I ever had when purchasing my 2014 Toyota Camry. The staff was very friendly and paperwork took 25 minutes. Great customer service and support as well. I would recommend Car Stop to anyone.

Best car buying experience I have ever had. No pressure and the customer service even after a purchase goes above and beyond. Everyone was pleasant and helpful. Carfax available online. I hate buying cars but I will go here if I need to buy again. Had dealt with six other companies and none were as helpful as this one. Highly recommended

I was treated very well. Good people. Honestly the best dealing I have ever gotten from a car lot. I sold my car to them and they gave me over 1000$ more than the subaru dealership I purchased a brand new car from. You will get a fair deal buying or selling.

Dane was incredibly helpful and insightful! He answered all of my questions and made the process as smooth and painless as possible. I had a great experience and would definitely recommend for anyone looking for a used car in the Omaha area.

This place was truly helpful and we were able to find my daughter a car without any issues. After I said we would take the Malibu they had everything ready when we got there and it only took 10 min. I have never had this buying a car. We will be back for sure.