Advance Auto Parts

Very disappointed with my most recent visit. I stopped in on a Saturday a few weeks ago to buy some spark plugs, 6 in total. The person working there told me there were 3 in the store and 3 in the bristol store, he could have them delivered Sunday. I agreed, paid for the three he had and got a receipt saying the order had been placed. I came back the next day, confirmed that they had gotten a delivery from the bristol store, but my spark plugs were nowhere to be seen. The man behind the counter on this day was extremely unhelpful, and only called the store to find out where they were after I asked him too. Turns out the driver forgot them. I didn't make a big deal about it, he said the plugs could be here later that evening, so I left. I wasn't able to make it back for two days. When I came back on Tuesday, the man informed me he had only 2 of the 3 I had ordered. I came back a week later and finally got my plugs. This was hands down the most rediculous experience I've ever had buying auto parts, and I will be taking my business elsewhere from now on. I was a long time customer, but I don't think I will go back.
2 7 years ago (20-05-2018)

Great service!!! I came in from out of town and not only did the clerk help me find a mechanic to install the parts I bought he called in a favor to get me seen by them right away! Love this place and would recommend them to anyone.
5 8 years ago (07-10-2017)

Good people to work with. F
5 7 years ago (22-03-2018)

I ordered parts online and had in-store pickup, their site and in-store computers gave me the incorrect part for my vehicle. I'd understand but it is a Honda Accord, not exactly a rare part. A simple Google search told me more than they could. But the parts are cheap and that's a big plus.
3 9 years ago (08-10-2016)

Good location and most loaner tools in good shape. Helpful staff.
5 8 years ago (09-06-2017)