Allstate Insurance Agent: Maurice Brown

We've had Allstate home, auto multiple vehicles and umbrella policies for 20 years through them. Not once have they pro-actively approached us with any creative suggestions on how to optimize our insurance. Even worse, they simply don't return requests for a phone call. And this is not an isolated case - read other one star reviews to "get the picture." In the meantime, Allstate kept rising rates, while becoming less and less personal in their customer service. We're now switching to a different agency, and shopping around for another carrier.

I had an excellent experience with Brown Insurance. Maurice helped me identify the right insurance plan for an unusual situation regarding a construction project. I found Maurice to be very knowledgeable about the intricacies of insurance. He always made himself available to talk to me and answer my questions. He continues to be a valued sounding board and advisor. I highly recommend Maurice Brown Insurance.

Maurice is very unresponsive. It takes multiple e-mails and several days to get answers. And then, after you do get an answer, if you have a follow up question, takes a few more days, or weeks in fact. I renewed my policy, once more, just to scratch it off my list; but it does concern me that it is very hard to communicate in a clear and timely fashion. That does not bode well.

I am so happy that I switched to Allstate. Nobody has been able to beat their rates for me Plus on top of that Drivewise actually took a good amount off and if I still drive like I should I can get another discount after six months. That repeats considering my driving. My representative is so easy to contact on line or by phone and I do everything through the app which is so easy to manage. I'm always trying to get friends and family to check them put and will continue to do so. Thanks Allstate!

Allstate Insurance with my agent Maurice Brown is wonderful. I purchased a used Lincoln LS 2006 in December 2017 as my Christmas gift to myself and Maurice answered a bunch of questions I had already thought of and after calling around to several different companies, one of his employees Jazmine saved my quote for future reference just in case I couldn't find anything cheaper and I didn't. My premiums are high as hell for full coverage but its worth it. His Staff is knowledgeable and professional

Allstate has made my time with them great. My car caught fire and it was hassle free. The agents contacted you directly and made sure I had s rental and reimbursed me for my vehicle and things lost . They are amazing and I will Be insuring my new vehicle through them

Maurice and his team have been great for the 2 years I've been in DC. Never had trouble reaching them and they've always helped me find a good deal for my situation. They literally saved me hundreds of dollars a month on Insurance getting me setup with Milewise.

The SE office Team are professional when they are assisting clients. My experience with the Team has been very amazing and I like to thank them for all that they do in making sure we understand our policies for home or auto coverage. Kudos to them all