Reviews
Food was fresh. Order was accurate. They did give us someone else's order. Hence the three stars. We gave the bag back before we left the window. Had to pull up and wait for the order. I believe the dining room is now open at this location as well. Since many restaurants are short staffed I can't expect much more.
This particular Arby’s is not only busy, but they train their staff right. The manager had a particularly ornery customer in drive thru that forgot to mention they had a coupon. They were very angry, but the manager de-escalated the situation with grace and style. Honestly, I think I wouldn’t have been as nice at someone screaming at me for something that could quickly be rectified. Besides that nasty behavior from an angry customer, the quality of the food was spot on. The right temperature that looked and tasted great. I would not hesitate going to this 10 Mile just west of Hoover location not all Arby’s are alike.
I haven't sat down in a Fast Food restaurant in over #15 plus years it was very CLEAN environment and the food was really fresh served hot,also the staff was very pleasant the young man who took our order was patient and pleasant #5 STARS Food: 5/5
I ordered 4RB classes sandwich and other things the 4 RB classic sandwiches old meat and each sandwich only had 2 slices of meat this is ridiculous what a rip off I will never get food there again stay away from this place
Tried the new Wagyu Burger. I enjoyed it, because... 1. The meat was about as thick as one would have at a backyard BBQ and... 2. The Brioche Bun was really good. And... 3. It was loaded with toppings. Disclosure: I requested extra sauce very possibly, unneeded. Wait until you see the pix. lol. The price was reasonable compared to other special sandwiches elsewhere. I ended up eating only half for lunch; it was filling.
Inside of my bun was burnt on my Arby's Melt. The pop machine and bathroom both were flooded. My bro in law said his prime rib sandwich was soggy as well. I had left and realized I dropped my wallet so I called up there and was told to hold on. After about 10 seconds I was disconnected. I called back and asked again and was told "don't see any wallet here" I went back to the restaurant to find my wallet under the table exactly where I said it probably was. Pretty rude. Anybody that has ever lost a wallet knows how much of a pain it is to recover from between the license and debit/credit/bank cards. I would not recommend this place to eat. Parking: Pain to get in and out of parking lot and spots.
Stopped at this location for the first time tonight. Not sure if they're understaffed tonight.. but the person working the drive through didn't give me a total at the speaker or offer to upsize my order, and didn't say hello, thank you or ask what sauce I wanted when I was at the window they told me the total only, but included 2 of ea in the bag. The amount of fries in the Large Curly Fry I ordered is comparable to a size small photo shows actual amount, incl fries at bottom of bag, and the double roast beef I ordered is half the size. C'mon! There was 2 cars ahead of me in the drive through, approx 9pm on Sat Aug 24th. One or two of these things wouldn't warrant writing a criticizing review.
The staff was welcoming and very nice and accommodating. The food was hot and fresh. I had no problems with this establishment. I left with a smile and had to ring the bell!!!
This place was clean quick and very friendly greated guess with a smile and recognize the guess great people skills inside dinning also drive thru speed if you are over by ten mile rd
I guess we will stop going here. 1st picture shows half the meat that used to be on their roast beef sandwiches. They weren't like that before we ordered some last week and they were just fine. As far as the number to picture they used to have the best iced tea in fast food. The last two times we went there we got colored water with no flavor that's a shame we really like their iced tea.