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Reviews, get directions and contact details for Jimmy John's

Jimmy John's
"Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up."
Address: 9 Mile / Van Dyke , Warren 48091, MI, US
State: MI
City: Warren
Zip Code: 48091



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Reviews
Horrible service. Ordered for delivery and received 3 of my 4 sandwiches. When I called about the woman working didn’t really seem to care and almost seemed annoyed that I called. She was not very helpful nor apologetic. She asked if I wanted the to run back out or if I would just take a credit. In this case I took the credit. I was not impressed by the interaction, complete lack of professionalism. Next time I’ll go to another location even if I have to pick it up.
Placed an order online it said it would be delivered in half an hour. I waited an hour before contacting all they said was they had other orders. I get that but don’t quote me 30 mins if it’ll take 90. I asked to cancel the order she said okay then called back and said she wouldn’t because the driver would be here in 5 minutes. Very unhelpful.
The food was delicious, and the service was on par for freaky fast. The prep was outstanding, one of the neatest sandwiches I ever had. Very well put together.Food: 5/5
The lady that answers the phone is RUDE!!!!!! I'm placing my order anything else l, anything else, anything else, anything else then she hung up! I called back to tell her my name and she was nasty about that then hung up on me again. The delivery driver called me back for my location because the girl that answered the phone never asked me where I was. TRULY POOR CUSTOMER SERVICE! Google needs a zero star button for this establishment.
Absolutely ridiculous! Order my food over an hour ago..... call the store for them to tell me that the driver had 4 orders to deliver and was currently on her way back to the store to pick up my order along with 2 orders that were ahead of mine, all I ordered was a wrap and live less than a minute from the store ..... need to start hiring more drivers because Clearly one driver isn't enough!!
I ordered 2 subs. An older man delivery arrived and proceeded to take a nap in my driveway. After he woke up he called me a "commie" because I ordered a veggie sub. I called and complained to the manager but he just rapped back to me and asked if I could buy his mixtape. When I declined he said he was going to make a diss song called the Veggie Karen. Do not eat here.
I placed an order for pick up! When I got there I was asked did they tell you that we did not have any turkey? I said no, whoever this person was, I don’t know if he was a manager or an assistant manager… I don’t think he handled the situation appropriately he could’ve said, would you like for us to make your sandwich over or do you want to any substitutions …anything, he did not ask me if I want anything! Seems like this location has Bad reviews I should have read them first I will never go back!
Driver in grey Honda needs to learn to use turn signals. Otherwise the staff is great.Food: 5/5
Got off work got home then when my sandwich got here I had to Chase my dog 2 blocks came back home and opened my sandwich and it's not even what I ordered they gave me Cucumbers and bacon on bread.
I ordered delivery for lunch. It's been an hour and I still haven't received my food. I regret leaving a generous tip. If I ever receive my food I'll let you know
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