Arena Team Store

Calvin the manager is the best ! 5 star experience with him and his staff. Shipped a few items to me in buffalo after seamlessly purchasing over the phone. Trusted 100%. God bless him and his staff. They made my holiday this year.

Great young staff, courteous & very helpful. Tons of stuff for Wizards, Mystic' & Capitals' fans. Reasonable prices also.

A little crowded but they had folks to help with crowd control. Expensive, but about normal for branded merchandise in a team store

Good store but didn’t have the Taj Gibson jersey in yet sadly

The worst part was the useless showing your vaccine status to enter and having to wear a mask B.S. imposed by the terrible mayor! The stadium and staff were outstanding as always. Everyone I encountered was super friendly.

Goin overseas just to buy authentic team merchandise turns out the collection quite limited

Mrs Sherri and Davghn made my experience at the team store one that I'll always remember. I went to the store to get that new capitals hoodie and then Mrs Sherri asked if I needed any help and began helping me out. After 10 minutes of helping me out with everything we began to talk and I want to say Capital One Arena has one of the most kindness loving sweetest person I've meet coming to the team store. Mrs Sherri and Davghn are the type of people you want working for you because I'll be coming back and telling others as well too!!

I am a Caps fan so I am biased but I had a really good experience. Sherri was helpful, funny and good to talk with. Their inventory was pretty massive, I was like a kid on Christmas!

Love the Caps and would love to give these guys a good review, but if you're an out of town fan and are looking to get some type of inventory confirmation over the phone before making the trip, you're out of luck. I have called the arena 8 times and have been transferred to the store all 8 times where I have waited for the phone to be answered for 10 minutes each time before the call just cutoff. To make things even better, there is no way to get in touch over email or social media. I have tried all avenues and gotten no response. I would love to do business with my teams local store but the customer service has been abysmal.

Great selection of team products. Prices are high, but about what you'd expect for officially licensed merchandise. Here's a hint: if you show a Capital One credit card, you get a 20% discount.