Art & Lounge

One of the worst lounges. The only thing worth doing is putting up your feet. The staff just huddle at the bar without replenishing the hot food and the tables aren't being cleaned; dishes aren't being taken away. It's too bad, this place is a comfortable place to lounge but without proper food and service it makes it the worst place to be. To pay for entrance is a total waste of money. If I wasn't in terminal B of Newark airport I would find my way to the Maple Leaf lounge.
1 7 years ago (30-05-2018)

I have used this lounge multiple times and on all those occasions I find the front desk staff to be rude. They won't greet you and say welcome to the lounge. They don't smile. They don't give you a quick orientation on the lounge. The lounge space is adequate but can be really busy as multiple airlines use the lounge. The food and drinks are OK. But seriously they need to rethink the customer service on the front desk.
2 7 years ago (23-03-2018)

If you need a place to work between flights and your airline does not have a lounge, this is the place. Was able to plug in and get to work quickly. Bring headphones to block out the TV sounds
4 7 years ago (02-05-2018)

Very disappointed by the poor service and reception. The food was old and consist of wilted salad and chips, presentation messy . The bathroom smelled like urin. Overall appearance was old , dirty , unkempt, and dated . Not a very relaxing lunge to wait a few hours between long International flights.
1 7 years ago (31-03-2018)

The place feels and looks worn out. Food - hardly anything out at 9 am. Toaster broken, coffee machine not working (run out of coffee and only poured water). The staff indifferent. Not worth the time.
2 7 years ago (10-05-2018)