Bam Bamz Pizza

Worst experience ever. They were 45 minutes late, rude on the phone, and extra rude when I called to ask what happened to my order. They overcharged me for something that I had ordered directly off of there menu, because they claim they didn't have what i was ordering. also they advertise that they can deliver anything and that is a lie. We wanted to have alcohol deliberated and we were told they can not deliver until after midnight with no reason why. the woman who talked to me on the phone both times never said her name, never apologize for being late, and acted as if I was the problem. I work food and I try to be understanding and nice when it comes to things like this but I'm extremely upset. They didn't even get the pizzas right and sent the wrong pop. Plus the driver dropped the pop walking into the building. I am editing to add that finally they did everything to try and make it up to me. Sending a free salad and the correct pop as well as dessert. Still doesn't fix the entire evening but his need to make me happy helps incredibly! Thank you Warren for all your help on my sisters birthday!

When I called the person on the phone informed me that the cost of my order would be a couple dollars above the menu deal price because "we were about to raise the price on that one." The person on the phone almost hung up before I had a chance to tell him which toppings I wanted on the pizza. When I picked up the order I observed that the worker was using the same menu I had been looking off of with the original price. Not sure why a business would think it's a good idea to raise their prices before updating their menu. So I definitely felt overcharged. When I got my breadsticks, it was literally just baked pizza dough cut like cheese bread. No cheese. No parmesan. No butter or garlic. Just plain dry, warm bread. I live above the place and once found it very convenient. Due to the poor management & customer service I will definitely be getting delivery from one of the nearby pizzerias from now on.

It really depends on who makes your pizza. The lady who owns the store is very nice but tends to hire people who might not be qualified for the job. I brought up the fact that my pizza had so much sauce on it that I had to take the chesse off to wipe the sauce off, and her reaction is call ahead and have me make the pizza for you instead of her employee. That's fine. I still lost $15. I still won't be ordering from there even though in the past I've had decent pizza, but it's inconsistent. I'm not playing a lottery when I order pizza, I'm expecting quality. I didn't get it this time, I haven't gotten it in the past, and I can't tell anyone to risk it in the future.

I tried this place out & it's surprisingly good.. Right downtown & a good location. Owners work in the store & are good people. Love the pizza & BBQ wings. Prices are reasonable! I'll keep going back

Ordered a large pizza for my wife, my daughter, and myself, and it was by far the best pizza we've ever had. Absolutely delicious and great service. 10/10, would recommend.

This place is terrible! Period. It’s a hassle just to get someone to answer the phone. Poor customer service. Lackluster attitudes. The pizza is good but, it depends on who makes it. Good luck actually trying to order one though. Bamz Bamz picks and chooses when they want to answer the phone. Smh.

Seriously the best pizza I have ever eaten!! Their cheesy bread is literally amazing & they have great customer service and super nice staff! I definitely recommend this place to anyone looking for a bite to eat downtown !

Terrible experience. Called to get a pizza and was charge almost $60 for 2 large pizzas and bread. Cancelled and re ordered and was told they can't deliver for less than $25. New ownership is terrible. Won't be around much longer.

The best pizza I have ever had!! The prices are affordable especially being downtown Detroit and the service was amazing. I recommend Bam Bamz Highly. Great place!!

Terrible service! I ordered food from here online, only to be called 10 minutes later and told there was no delivery driver so if I wanted my order I would have to come to the store to get it. This defeats the entire purpose of delivery... When I said I just wanted to cancel the order instead they told me I couldn't get a refund unless I came into the store also! What?! After speaking with the manager he ensured me he would have it refunded on my card the next morning as their online payment uses an outside company. After calling back and forth for days, finally was told that it was impossible to get the refund back on my card, and asked again to come in to pick up the refund! At this point I was obviously irate, so they told me they would deliver the refund to me, and then never showed up!! Would give this place a 0 star if I could. Awful experience, I would definitely never order from here again and would advise anyone I know to avoid it as well.