Bank of America

it takes in person appointment then switch to call appointment then transfer to a different person guaranteeing the same day call or the next morning call but it never happens. what a waste of time and unprofessionalism.

this is my bank very nice people.

Went through the mortgage approval and closing process with loan officer Andrew K here and was super pleased with the service we received - process was accelerated, bumps were smoothed out and responses always arrived promptly, from inquiry to closing.

Opened an account with this branch a few months ago and was very disappointed by the level of service provided by the branch manager, Corey Niswender. When asked about issues he was disrespectful and left the conversation abruptly. I waited to speak to him again and his attitude had not changed. Issues were not resolved.