Reviews
The worst Bank to deal with, they need a photocopy of SSN/Drivers License & Utility Bill by post, surprise they have no secure fax nor secure email?. I really wan to talk to Sr.Executive of this Bank to give more context and feedback.
I cannot even give them 1 star. I was asked to fax additional information, which I did immediately. When I called back 2 days later to confirm that they had received my information, they informed me that I had to mail the information! I am so fed up with this poor poor service. Perhaps they will call me to make this right, after seeing this review - what are the chances?
The credit card has been great. Decent rate, etc. The biggest issue is their rewards program. I've been waiting for over 6 months to receive my redeemed rewards. Customer service is a bit rude when when calling to inquire about it. Supposedly they sent it out again, but it's again past their 7-10 day delivery estimate. Good card, just don't expect to be impressed with their rewards benefits, and in my case, not receive the rewards at all.
I wouldn’t recommend anyone to use this bank. They create rules penalties without informing customers. They have below minimal customer service. Take your money out immediately. 9/28/22
Do not use their credit cards. A company I used to move us fraudulently signed my name to some documents allowing them to make charges to my credit card. I brought this to Barclays and even provided proof, but they sided with the company and I had to pay over $800 in charges I didn’t authorize. Barclays is ok with someone using your card fraudulently. They don’t care. Buyer beware. Barclays supports fraud!
Can't delete review - accidently had left review for Barclays Credit Card then realized... not this company. Google please feel free to delete this review.
I was on hold for a live representative for nearly 75 minutes. No one ever picked up! No support on the FB page or easy way to contact corporate office.
The worse credit card company.
These bank owner are descendants of slave traders.
Top tier Southeast coverage group