Beacon Inn

Stay elsewhere and save yourself the headache. I would give negative stars if it were an option. They charge you $33 per night to reserve a parking space they created three parking spots in the lot behind the building with paint on the ground and they want you to leave your car keys in an unsecured box in the lobby "in case they need to move your vehicle". They don't mention the park about the keys until you're there checking in. We reserved our parking space well in advance and when they asked for our keys I told them I wasn't comfortable leaving them out for anyone to have access to. The woman working didn't have an issue with it. Two days into our stay we returned back to the room around midnight and all three parking spots were taken up. Since the front desk is only staffed 9a-10p we had to find an emergency number to contact. The girl that answered the phone said she would come take a look. After almost an hour of us sitting in our car waiting for an answer we were finally told that they would handle it in the morning and that we should park on the street and they would pay for our parking ticket. Where the girl told us to park on the street was literally under a sign that said "tow zone". We were left to fend for ourselves after midnight in a new to us city not having any idea where to put our car. The next morning we were told that if we wanted our parking spot back we had to give them our car keys. The girl working the desk was clueless and tried to have this puff out of chest attitude. We asked for a manager to contact us and all the girl would say was, "I'll pass along your concerns". We asked multiple times and we're never allowed to speak to management. After this huge ordeal no apologies, no compensation for the huge inconvenience, nothing. For a B&B their pathetic excuse for a breakfast is muffins, croissants & old oatmeal packets. You have no control over the temperature of your room, the heat blasted all night on the 4th floor and it was so hot. They buy the cheapest towels & toilet paper possible. The shower is smaller than tiny.

Check in was unnecessary difficult, we had to pay extra for our kids, but then didn’t provide us with any extra towels. Rooms were clean but our bed was practically blocking the entrance and there was barely any floor space. Aesthetic was on point if you want to feel like George Washington’s grandma. Beds were comfortable but i was on one that had a giant dip in it so idk how that happened. One thing that’s great is the location. It is walking distance from several restaurants and shops as well as parallel to the Boston T. Parking was tight and annoying and OVERPRICED.

The rooms are in an old brownstone, but our bath was extremely small. When reserving the room online, you should call to verify: 1 which location the room is at, I expected the room to be at the 1060 location, but it was at the 1750 location 2 what floor the room is on. We were on the top floor and my 6' 5" husband wasn't happy with the 7' ceiling.

Three nights of misery. Freezing cold room, no where to hang clothes, A/C directly over my head, Artic air blowing thru floor grate in bedroom and bathroom, no headboard on bed so could not sit up in bed to read or watch TV, private bathroom across a long hall with steep back stairs directly adjacent to the door. Very inconvenient at night and clearly dangerous with the stairs and embarrassing to be caught mid-hall by others. No water glass and only half a roll of TP in bathroom.Linens cheesy & cheap. Cleanliness suspect. Had to unplug room clock to plug in my charger as the two electric outlets in room were fully used with extension cords running everywhere. Cost of room on par with a Holiday Inn but not matching in value. Check in hostess usually in the land of the missing despite loud you-hooing.. One guest resorted to phoning the inn to get someone to check her in. Somehow I missed the “charm” of it all. Dying to leave but knew I wouldn’t get my money refunded. Stay away……..photos certainly not reflective of my room.

Stay anywhere but here. I booked a trip for work and had to cancel it and they refused to honor their own written cancellation policy. I spent 10 minutes on a call to be almost hung up on, was promised a call back that never came, was called today to ask if I was going to be checking in, and then was told that I will still get no refund because THEY didn't actually cancel the reservation when I called over a week ago to cancel it. I was told I had to do it through Expedia. I didn't book with Expedia. I've spoken on the phone with them three times in the last week, and every time they say there is no manager available and refuse to give me the name or email address of someone in management I can contact about this. I have contested the charge and hope this review saves someone else a lot of hassle.

Room was clean and well appointed. Great place to stay. Parking is limited, so ask about it when you book.

The ambiance is charming and the decorator did a good job for the most part. The staff are lovely. However, this place is prone to bedbugs! It's due to negligence no less. The mattress had no protective cover. Neither did the pillows. I wiped the table and the wipe came out filthy gross. The bedsheets are thin and right against the dirty mattress, with all strangers' sweat. It felt like a health hazard for sure. Hotels should take better precautions to avoid these issues. I was worried I could be bringing a bug infestation into my home from the management's negligence.

This is a quaint inn located in a mostly residential area of Brookline but close enough to public transportation and restaurants to walk. There are stairs to walk up to the guest rooms so know there is not an elevator. We had a room with two double beds and a private bathroom. Everything was clean and functioning as expected. The biggest thing to keep in mind is that it is a privately owned and operated inn, not a huge corporate chain. It provides a true Boston experience with some well loved and worn antique furniture pieces, and the hardwood floors may creek. It also has a lovely flower garden in front with a few bistro chairs where you can enjoy the free coffee and light breakfast each morning. They have a reasonably priced parking lot behind the building. My son and I stayed there to attend my daughter's graduation from BU, and it was a very pleasant experience. The front desk staff was pleasant and very helpful.

I booked this sight unseen due to its location to my old neighborhood. Growing up in Brookline I knew what to expect from a Beacon Street brownstone and this place met all expectations. Do not stay here if you want elevators and a concierge - it's not that kind of place. Stay here if you want a taste of Brookline as I remembered it as a kid, from the dual stairways one for servants to the Victorian charm of the era. The inn is extremely well located near two "T" lines C and D and within walking distance of many restaurants and other amenities. It is not staffed 24 hours a day but the day staff was always helpful and engaging. I thoroughly enjoyed my stay I was at the 1750 Beacon Street locationand would stay here again if I go back to the city.

Great location, convenient to transit, restaurants, etc. Staff very helpful, friendly and professional. Bedding , towels, floors & bath seemed clean enough, however the overall cleanliness is lacking. There was a heavy coat of dust on furniture, blinds, baseboards, etc. The area rug did not appeared to be recently vacuumed. We certainly understand the age of the property but old charm can still be clean.