Beckley ARH Hospital

Took my granddaughter to the ER. Nurse Kelli was super awesome. Nurse practitioner Leigh was absolutely wonderful and caring and respiratory therapist Linsey was super awesome as well! All were very attentive and sympathetic. I very much appreciate all 3 of these ladies are the care each one of them gave to my daughter and granddaughter. The only problem was that it was absolutely unbearably HOT in the ER. Don’t they know that heat spreads germs!!!! The heat is the only reason I rated it 3 stars. Otherwise it would have been a 5 for this visit.
3 7 years ago (10-02-2018)

Good nurses,docters take forever.My main gripe is the security,bunch of young punks just looking for someone to get on to! It was raining, i got under an awning with my two small kids to finish a cig .They ran us back into the rain. I set and watched the staff stand under the same awning and smoke ,but nothing was said. Its your job though,right?
3 7 years ago (28-05-2018)

I honestly do not understand how this place is still open. They didn't give any after care instructions after leaving the emergency room, gave me a referral to a doctor that left Beckley of a year ago so when I called to ask for another doctor to follow up with the lady in the phone was extremely rude and kept interrupting me to ask if I wanted the other doctors phone number. The only way they would refer me to another doctor was if I come in so they could charge $ thousands of dollars for nothing, again. I was embarrassed for the people that work in this hospital. I just went to Raleigh General and they took good care of me. Don't waste your time with this place it was absolutely useless. I wouldn't take my dog there for a stomach ache.
1 7 years ago (05-03-2018)

I am ashamed of how the employees run the behavioral science unit. I have a family member who needs help and he has been put in BAR-H three different times in the last two weeks and they just kept turning their head the other way and the Drs. keep releasing him even after he was brought in by law enforcement and told he had to stay till the middle of May. Today alone I spoke with three different nurses who were extremely rude to me and I was yelled at and hung up on twice. This is no way to run a hospital or how to help people. If you dont want to do your job right and to help the people who really need it and to help their family understand whats going on then get out of there! There was absolutely no reason for me to be treated that way and even my husband when he went to pick up the relative. They could care less about actually helping people and do not want to listen to any concerns that we have with allowing our relative to leave. I feel sorry for the patients there and having to deal with the employees daily. I know not everyone is rude or mean and there are some good employees there, but shame on the ones who are rude to others and who dont care. You picked the wrong field for that!
1 7 years ago (23-04-2018)

Not the best service. Ask for pain killers which is allowed to be asked for didn’t come till after three hours asked. Nurses Talking about patients and how sick they are and it’s not their job to do certain things argue with each other. Don’t work well together Terrible service. The doctors and nurses fuss about having to care for patients when it’s their job.
2 8 years ago (04-12-2017)