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Reviews, get directions and contact details for Behavioral Health Network Inc

Address: 417 Liberty St #1, Springfield, MA 01104, USA
Phone: (413) 747-0705
State: Massachusetts
City: Springfield
Zip Code: 01104



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Reviews
Hires staff that love to make false reports. Be careful people .
1 8 years ago (25-05-2018)
Awesome Place. If you want change ,this is the perfect place to start
5 9 years ago (02-10-2017)
Very rude, mean, unprofessional, uncaring employees. I called to seek help for depression related to MS. Kaitlyn immediately overreacted and transferred me to Julia. (I am still a marathon runner, I do everything on my own, I have never had any emergencies related to my disease). Julia then informs me they don't have emergency personnel to help me in case of an emergency. I told her I've never had an emergency related to my disease and I never indicated that to Kaitlyn. Julia then goes on to say that she knows people with MS have bladder problems. I told her I don't have those issues, I can walk independently, drive, etc. I then speak to Jeff Kassis, who was extremely rude to me, yelling at me, stating he can't give me a reason why I can't do therapy, I'm a liability, etc. I feel discriminated against just because I told them I have MS. I feel attacked by these 3 people who all jumped to conclusions about me. Just because someone has MS, doesn't mean they can't do anything. I am appalled at how these employees treat clients, how I was accused of having health problems that I don't have, and it is disturbing that clients seeking help for emotional and psychological problems are treated so rudely.
1 10 years ago (04-01-2017)
The detox in spfld, ma is only good for people with no insurance who have no choice but to go to a state funded facility. When I say state funded I mean you will receive minimal services and care and be housed in a run down, extremely uncomfortable facility with overworked and understaffed personnel. There are staff that care and then there is staff that just work there. I understand you can't expect much when your receiving free services. This is just so you what your getting into and what to expect. Some one had to leave a review as it was well overdue. Don't expect any type of luxury what so ever and be ready for minimal care and poor housing conditions especially the unkept bathrooms. I will end this on a good note. I never felt unsafe and they are quick to remove violent or threatening patients. Security is never far. Be blessed and good luck on your journey.
2 10 years ago (29-08-2016)
Great staff Devon was so professional
5 9 years ago (26-10-2017)
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