Bright Storage West & Car Wash

Raised rent two weeks after I moved in, and again after a fire after I lost 6 grand on damage. Then notified I could no longer do repairs on personal things. I'm now moving. No easy thing to do. Ownership problem, NOT MGMT...
1 7 years ago (21-03-2018)

We have leased unit 410 for the last year. A few months ago a neighboring unit caught fire and everything in our storage unit was drenched in water and covered in soot. We had vehicle seats in the unit that were damaged beyond repair and were from limited edition vehicles and a custom semi truck built for truck shows. We worked with the management company for months while they required us to attend meetings and open our storage unit for inspections and anything else they needed. We were still charged our monthly unit fee and after months of cooperation they referred us to their attorney and told us they were not responsible for the damage. We are out an estimated $25,000 in destroyed valuables stored in that unit, the management company was very rude and made this experience something we will never forget. Stay away from these storage units!!!!
1 7 years ago (04-03-2018)

I have been a renter of multiple units at Storge West for the past 7+ years. I have seen both the good and the bad over these years. I was happy to see that new management had taken over and things are definitely improving. The gates are working again and the weed/garbage control makes a REAL difference with regard to appearance. The place is looking cared for once again. I am not aware of ANY break-ins and the new on-site management have been GREAT to work with. They are courteous and professional. I appreciate the great service I am now receiving and would recommend this business to anyone looking for a storage unit. Keep up the good work and thank you!!
5 11 years ago (21-10-2013)

it's a car wash, nothing special
3 7 years ago (04-05-2018)

Great service, close to downtown, easy access, convenient car wash.
5 8 years ago (04-03-2017)