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Reviews, get directions and contact details for Budget Motor Lodge

Address: 140 S Dupont Hwy , New Castle 19720, DE, US
Phone: (302) 322-1800
State: DE
City: New Castle
Zip Code: 19720


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Reviews
The overpriced for dirty rooms and they owner will charge 18 dollars more for using a credit card and there no housekeeping and no wifi and it 450 a week with cash it not worth it and they have not wash or dryer or any good preks with this motel and you can go 4 miles up the road and it is 110 dollars cheaper and you housekeeping and washer and dryer on site and wifi
Active bed bugs!!! My husband and I stayed at this motel for one week for work. Less than 24 hours after checking out, I found bed bugs in my pillow and linen. I contacted the hotel twice. Both times I was in a verbal altercation with the staff. The “manager” Mike Patel, refused to take my name and phone number to allow me to speak to the owner. I was told that I could not receive a refund because I did not report the problem upon checkout. I told both staff members that I spoke to that I did notice bites on my body two days prior to checking out, and mentioned them to my husband. He did not have any so I did not think anything about it. Not even 24 hours after leaving, I find active active bed bugs in my things. The first woman I spoke to said that had I mentioned this at checkout or while I was there, I could have received a refund. I explained that my stay there was actually well. The property was very quiet. The room was very big, and clean. Upon inspection, there were no bugs. I did not have a complaint on checkout because everything went well.
The room was disgusting, there was no heat, I told them all night long that the heater was broken and it was 40°outside and they never fixed it until the next day. And there was BED BUGS!Rooms: 1/5
The place has it's good and bads like any motel not verry pleased with my stay heater dident work room could of been in better shape like the shower tub area
Basic accommodations. No breakfast. Parking right in front of room. Dish Network on TV. Rooms are clean and spacious. Comfortable beds always have clean sheets and there's a variety of double or single beds in the rooms. Place is normally pretty quiet. Management staff is friendly and most of them aim to meet the customers needs & requests. All in all you'll be pleasantly surprised if you decide to stay here.
I was double changed for the room and they tried to say I didn't pay when my card was charged and I was kick out I really wanted to explain the situation but they didn't wanted to hear me out so I had to leave with no way to get all my stuff in my vehicle the room was good but a lot of bugs the room service was over the top thoughRooms: 2/5
Roaches crawling on the floor and tables. Holes in bed sheets from cigarettes. Sheets seem used. Mold on the bathroom door knobs. Stains all over bed. The room smelled like cigarettes when we got their but as time passed the scent was odd.Rooms: 1/5
This place was honestly the most disgusting dump I've ever encountered. Horrified to find out upon arrival there was broken equipment in my room with bed bugs crawling around and not just in the bed either , smells bad, burns and stains all over the sheets and furniture. Definitely some illegal things going on at night in the parking lot. Very, very nasty place. I couldn't even stay the night. You couldn't even pay me to stay there. I truly feel sorry for whoever stays here. If I could give less than one star ,I would.
Do not stay at this place because the rooms are not in operating conditions. They have a major ant problem and will not clean the rooms. I arrived and the sheets had other tenants hair on them and I woke up covered in ants. All my personal items were covered as well. I asked for another room and the desk clerk said I wasn't being honest and I showed him pictures and video. Also, once he did see them he moved me to a room that had bugs in the sink and curtains. The air condition unit cover was off and didn't work and also he asked me not to use the bed but only the shower. How rude and the place was gross. DO NOT STAY THERE AND THEY'RE RUDE WITH NO CUSTOMER SERVICE SKILLS.
Humble motel, relatively clean except for a few wood spiders I have seen, cheaper by the week. New management is good, they have some food and other various items for sale in the office. No issues with having guests over, and pretty quiet most of the time. Still needs upgrades and some rooms are very different from others missing lampshades, burns in bedding, furniture that is missing parts or falling apart off the tracks, leaky faucets and toilets, outdated televisions and the lighting sucks. But it is livable and you can pretty much change things to how you want them. 3 stars.
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