Caliber Collision

The experience was so effortless and extremely quick! They worked closely with Enterprise for my rental and USAA insurance company to make sure that I had a seamless experience! Matt did a great job of keeping me updated along the way and had the vehicle ready way before the estimated date. I can’t thank Ms. Ramona and the team enough for helping me out so quickly before my move. Also, huge kudos to the crew - the actual body work they did was excellent! Looks as good as new!Services: Body & Trim

Took my car to caliber after I was hit with significant body damage to my car. When I got my car back it looked like brand new again, It even looked better than it did before the accident. Will definitely be using caliber the next time I need body work… hopefully not for a while.Services: Body & Trim

I’m very happy with the end results of my vehicle’s repair the team meet all my standards to where I wanted my vehicle after my accident! The shop manager was very nice and helpful he was amazing! The body technician did an awesome job making my car look like it did before my accident!! The paint is amazing!!! All in all I will recommend all family and friends to go to caliber collision!Services: Body & Trim

Had extensive repair done with my car and was adequately informed on the updates along the way. Zack did an amazing job letting me know about the status of the car which helped ease my stress of not having it throughout the process. After I got it back, I was super impressed by the cleanliness of the vehicle which helped with the process of putting my car gear immediately back in. Helpful, informative, and impressed.Service: Body & Trim

This shop was able to see for me an estimate same day as calling when all other shops in the area couldn't see me for two months for just an estimate. Then they were able to take my vehicle and complete repairs within a week. They understood how important it was to get my car back quickly. Would recommend!

Excellent communication by Ramona & Matt. Made sure to explain every step of every process and thoroughly answered every question. Seamless experience as my vehicle was completed 2 weeks before the estimated delivery date and in perfect condition at the site of impact. You'd never guess that anything ever happened!Services: Body & Trim

They did an amazing job on my vehicle. Repairs we completed in a timely manner & the paint job was amazing! My service advisor kept me in the loop the entire time my vehicle was in the shop!Services: Body & Trim

Zach and his crew were absolutely fantastic. Merryweather the SUV looks phenomenal. She shines! I felt terribly spoiled by all the positive attention we both received. Great communication with Zach. It was truly a splendid experience. Thank you so much to everyone who works there. You all were fantastic.Services: Body & Trim

Within a week or so of driving my car after the bodywork was complete, my engine starting smoking. I called the body shop to see if this might have something to do with their work, and initially the local manager was rude and made my feel like I was crazy for connecting the dots The regional manager, Lane, got involved and agreed to look at the problem, and discovered it was a faulty oil filter nothing to do with the bodywork. Vey impressed with the follow-up, and also with the quality of body work.Service: Body & Trim

I had waited a couple months to get the parts needed for my vehicle which was expected however once the parts were ready I received a call saying I could bring my car on Monday. I called Monday morning and they told me that the individual who did my estimate is the only one who could service my vehicle and she was not available for 2 weeks. This caused me to have to wait even longer than I already did to receive service. I don't understand why I needed a specific employee when everyone should be trained to do the work on my car. This I feel was unacceptable as I had already waited months to get the parts to begin with and feel like anyone could have assisted me. The front desk worker was extremely rude and should not be in customer service. Answers the phones terribly and doesn't even say hello when you walk in the door. Very unprofessional and has an "I don't want to be here" attitude.Service: Body & Trim