Camp Wagalot Kennels & All Breed Grooming

We love camp wagalot! Always gives the best cuts and baths and so sweet. Galileo always looks so cute
5 9 years ago (14-04-2018)

Found this place on google and was thrilled to try it for our weekend family trip so I called on Wednesday May 2 @ 12:04pm and spoke to a young lady. I arranged to bring our dog, Lucky, in on Friday May 4 and drop him off before closing which was at 6p. The young lady I spoke to took my address, phone number, name & breed of dog (pit bull) & age during our call. I felt great about having found a new place that would care for my pet nearby! So Friday comes & I spend all day getting everything ready form the car (brakes/oil chg) to our home (cleaning everything) to packing my 4 childrens’ overnight bags & then finally my own. I continued my usual Friday ritual & retrieved the kids from school at 4 then my husband arrived home & we tied up the remaining loose ends & headed out at 5:30p. We arrived at Camp Wagalot at 5:55p & took Lucky inside. We were greeted by a guy that gave us a leash to bring him inside & then he took Lucky to the back. When he came back to the desk to check us in he asked who is this? We replied “Lucky” and he looked into the computer & found our reservation. We thought that we would pay & be on our way but instead we were told that since we did not have the dog’s shot records that they could not take him. I then informed him that we were not told over the phone when making the initial appt that this paperwork was needed. He insisted that it was nexessary for their safety & our pet’s since he was an “aggressive breed”. We were so disheartened by the dissmissive approach considering it was their employee’s fault that this occurred. We then left and returned home only to not be able to find a person to come by & feed our dog in our absence and we didn’t feel comfortable leaving him alone in our backyard since he’s primarily an inside dog and the nighttime weather gets cold. So thanks to Camp Wagalot we had to cancel our family trip. We will never even TRY use their faculty again because they are clearly not the type of caring & compassion driven facility that’s I’d trust looking after my pet anyhow.
1 9 years ago (05-05-2018)

They took really good care of my dog. They tried to make both of us comfortable and confident.
5 9 years ago (24-05-2018)

Camp Wagalot has been my groomer of choice since moving to DFW seven years ago. They truly bond and care about their clients and their parents. Hours are great and facility is always fresh and clean.
5 9 years ago (04-03-2018)

Awesome service, good prices and our dog looks beautiful!
5 9 years ago (12-04-2018)