Canon Solutions America

After 3 months of downtime on a C8000 CSA refused to make an appropriate adjustment even though their equipment could not produce the amount of copies required under the contract. Stay away from Canon Solutions America. They are so cheap they do not replace the needed parts to keep their equipment producing. They even call a service call “complete” despite parts being required that have not been replaced just to make their numbers look good. in my humble opinion they are deceitful and unfair sin a regular basis. Have learned this after doing business with these folks over 10 years. They didn’t used to be this way, having gone downhill over the last few years.
1 7 years ago (01-04-2018)