Staples

Very happy with help with looking to some stuff printing in self service department. Thank you for the help
5 7 years ago (09-04-2018)

The print services center is totally unprofessional. I put in an order for my resumes to be printed at 5pm that night, they said it would be done that night for me, and the day after I still hadn't received an email or a call about the job being done. I had told them I had a job interview at 9:45 am the next day, so it was crucial they were done that night or at least the morning after. Ended up being sent out of my job interview because they didn't see me as professional without my resumes. If the print center can't even make simple deadlines, what are they even good for? Thanks Staples, you cost me a job that would have allowed me to stop scrambling to pay my rent and college loans every month. Never going to this location ever again.
1 7 years ago (22-08-2017)

I went in to purchase a label maker for my school. Found what I wanted online and could not find it on the shelf. Melissa took me to the kiosk to find if they were in stock. Though the computer showed there were 5 in stock at this store and 4 in chapel view, she proceeded putting in my information to special order the item. I told her I did not want to order the item, where are the 5 in store? She said I could go to chapel view to get it today or I could order it and wait. I asked to speak with a manager (Tom) who asked if she even checked the shelf for the item number or asked the associate working in the aisle. He then walked us over and asked another associate (Ryan) to help me. Ryan went above and beyond explaining the difference between the 2 I was looking at. Why couldn't Melissa do the same? I am a part time manager at a local retailer and know what customer service is supposed to look like. I suggest she have more training in customer service and servicing the customer until they are satisfied. Ryan saved this sale, great job!
3 8 years ago (07-02-2017)

Love that it has a fed ex in it but don't need to come here for much. Wal-Mart and Target sells the same things
3 7 years ago (28-09-2017)

If you need office supplies, they have it here. More expensive than Wal-Mart though
3 7 years ago (11-12-2017)