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Reviews, get directions and contact details for Capital One Bank

Capital One Bank
Address: 701 Pennsylvania Ave NW , Washington, DC 20004, DC, US
Phone: (202) 737-4950
State: DC
City: Washington, DC
Zip Code: 20004


opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00


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Reviews
I would NOT recommend banking here. They lied in terms of their offerings. I don’t find them to be trust worthy and their services are subpar compared to their competitors.
Came in was helped by what it looks like the branch manager she was African American and very rude, she was not polite at all, definitely do not recommend this location! Needed a replacement card was not happy to help me didn’t even let me pick out the display of the card
Hit or miss customer service. Sometimes the tellers are obviously annoyed and rude. Sometimes they have free coffee and donuts. Today, there were no coffee and no donuts.
The branch manager is not very helpful. He is quite rude, and does not make you feel welcome.
They won’t even accept coins as a deposit. It’s still cash!
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