Reviews
Like this place because 1 portions of food is so big and you won’t be hungry for a long time after that. The lemonade in this place are very tasty.
Undated: August 2022 Finally confirmed online orders are being served with half the portions for meats protein. Updated: August 2020. I don't know what is going on at this location, but recently I have been receiving half the portions I usually get. It's happened 3 times already. It's only happening during online orders. *** IF ORDERING ONLINE AND PICKING UP ... MAKE SURE YOU LOOK AT YOUR ORDER BEFORE LEAVING. ***
Excellent food, big portions, wide food selection to cater to all diet choices. And awesome customer service experience. You can't beat it. Special thanks to Riquell, for the human connection and food recommendations when I mentioned I had dental surgery. She deserves a raise! Vegetarian options: Various food selections. Kid-friendliness: Restaurant is very clean, spacious and big. Aisles can accommodate families with strollers. Outside seating also available. Parking: Parking availability is huge. Wheelchair accessibility: Spacious. Enough room to accommodate families with wheelchair.
Location: 4 /5 Quality of the food: 2 / 5. Staff is friendly and keeps the place nice and clean. The quality at if not all but most location has went down the spiral. Inconsistant portion / serving - 3:1 rice:meat
The service was not very good at the cash register. She wasn't friendly at all and I had to ask for 2 bags of chips several times and then I only got charged for one so she had to run my card again. The new polo asado chicken was chewy and not good at all. We had it at a different location a week or so ago and it was amazing. Was very disappointed in this location.
I went Monday during the day. The food is good. The employee named Eric made my bowl and was super friendly and professional. He deserves a raise. I watched him run around that kitchen working super hard while others didn't do much. I've had some bad customer service there but this guy is the only reason I would ever go back.
I’ve been to a lot of chipotles around the country and I must say this one right here is the most ghettoest one I’ve ever been now I hate to use this term, but can someone make chipotle? Great again I remember when you’re getting a burrito bowl no one question your portion as far as what could fit in the bowl, and also since before, and after the pandemic, chipotle is charging for the amount of tortillas, instead of putting a limit on the amount you can get, I wish chipotle would go back to the good old days. I don’t know why you’re arguing with the customer about how much rice they want and the business model that you have before work just fine that’s what brought in all your customers. I don’t know why you all are so stingy on the food. You can only keep it up for a certain amount of time and then you throw it away or at the end of the night if you don’t use everything you throw it away everything has an expiration date, so I don’t know why people are stingy with food.
I want to give a three star but... I don't remember having this problem in the past, but maybe they reorganized their ingredient containers. Here's my concern... well, I have two. First, they put their shredded cheese next to the guacamole. Inevitably cheese will get, and does, into the guac. This wouldn't be a problem, but I'm very lactose intolerant. Each time I have to ask the server if they have other guac available, and while they accommodate, it's a hassle having to be the one to ask and is awkward, especially if you get someone who doesn't "get" your concern. My other, and probably more valid concern is that on this day 8/11/22 1:38 pm as stated on my receipt there was a staff member literally cleaning the glass where the ingredients are, on the staff side, with some blue spray cleaner. And while he was spraying it onto paper towels first, it was clearly dripping off the paper towels. I was starving and with my mom who was starving, and so didn't want to make an issue of it and hoped that none of it got in my burrito. I also didn't want to get that young staff member in trouble but... hopefully through this you can remind all staff not to clean the glass while there is food there, exposed. And I'm hoping that was a non-toxic cleaner, but it's a disinfectant, so I'm not sure how that is possible. Other than those concerns, and worry that there was still cheese in my burrito because the container they pulled the other guac from looked used already... the burrito was tasty. Just not enjoyable. Also, most of the tables had not been cleaned. Even though there were not many people sitting and eating. There were maybe eight people dining in. Oh, and while I'm at it, the music was also loud dance music. It just wasn't conducive to a good meal experience. Perhaps if I was in my 20's and into bad music, this would have been an enhancement. But maybe I'm just getting too old for Chipotles. That may have been my last time at a Chipotles.
I've been here 5 times in the last month. Every single time they tell me they don't have change to give me. The last 2 times they only had Diet Coke or Pibb to drink. Whoever is managing this store is doing a horrible job. Not 1 single clean seat or table to sit and eat. I only gave this store 2 stars because the good food saved them from 1 star.
Chipotle is ok and all but I love my classic Mexican taco trucks. Love the guac though