City Dogs

Our dog loves being at City Dogs! My husband and I know she is well cared for by staff members, and all the playing and social interactions make her one tired puppy Additionally,, we really enjoy the convenience of bringing our dog to daycare (as well as having her groomed and occasionally boarding her) at City Dogs because of our busy work schedules. We've been enjoying the benefits of her attendance at City Dogs Daycare 3-days per week (on average) for over two years.
5 7 years ago (07-05-2018)

My partner and I started taking our dog to City Dogs as soon as we moved to DC in September 2018 and have had nothing but great experiences. The staff are knowledgeable w/dogs and you can tell they really care about them. Our dog isn't always super friendly but he loves going here and we feel assured that he's in good hands while we're away.
5 7 years ago (26-01-2018)

The groomer was delayed doing other work and decided to rush and trim my dog completely to a point that I did not know her. I can literally see her bones. This is a terrible place and should be shut down
1 7 years ago (29-04-2018)

I left my standard poodle there for two weeks. He caught pneumonia from another dog. They didn’t notify me till the day before I came back. My dog had to be rushed to the ICU and nearly died. He had lost 6 lbs and wouldn’t eat and could barely breathe. City Dogs claimed they didn’t notice he was sick till the night before I was supposed to pick him up. It cost me more than $2500 in hospital bills. The City Dogs owner knocked $100 off the stay, the day manager said he felt so bad he took an additional $50 off and told me not to tell the owner. They didn’t refund the rest of the bill or offer to pay for my hospital bills. There’s no way I would ever let my dog in that building again. You can’t trust them to watch your dog overnight. They are incompetent, they don’t tell you if your dog gets sick and they value making a few bucks off your dog more than doing what is right with the customers.
1 7 years ago (13-11-2017)

I have to admit that I've never used their services. When I was researching options for my dog I was really interested in this place based on the convenient location and reasonable reviews. However, I was disturbed when I dropped by to check it out. The employees downstairs didn't seem in learning about my dog. I asked to see the space where the dogs were. They said there was a class about to happen in the large dog space so all the dogs were in the small dog space upstairs. She led me upstairs, and I was appalled. There were 20ish dogs in that space with one staff member present. He was busy on his cell phone, but when he noticed we were there he hopped up and appeared to pretend he was interested in the dogs. Many of the dogs looked scared and uncomfortable and we're not receiving any comfort. I asked about whether they had cameras so you can see how your dog's are doing, and they don't. They explained this had something to do with legality, but it makes me uncomfortable and seems a red flag to me. I will never leave my dog here. It's not worth the cheap price.
1 7 years ago (29-10-2017)