Cobblestone Auto Spa - Mesa: South Signal Butte

Went in for a professional quality full service car wash. Ended up with my wallet getting stolen out of my car by one of the employees and a nasty taste in my mouth after being confronted with a rude uncaring and very unhelpful staff. This was my first time ever at cobblestone and the last unfortunately. There is absolutely zero doubt in my mind it was stolen from my console. After they reviewed footage I even had to argue I didn’t drive my car into the car wash. They eventually found where I handed they keys over. I was told this happens all the time, apparently guns even get stolen from customer cars all the time too the employee said to me. A manager wasn’t available and nothing can be done about the situation I was told to go home... they said to “call the police if you want but it’s not going to help, they will take a report and nothing will happen after that”... I’m sure a generic copy/pasted response from a “manager” will be posted to my review just like all the others showing they don’t care. Thank you for the reminder to hand wash my brand new car.
1 8 years ago (12-05-2018)

The staff is friendly that’s why they get one star! I had dog hair and slobber in my back seat and wanted a good wash so I purchased the supreme car wash. I was putting groceries in my back seat later that day and the only thing they cleaned was the windows in the back seat. I understand dog hair is difficult to remove with a vacuum but this looked like it didn’t get cleaned at all. Slobber was still all over the doors and my middle console did not get wiped down at all. It’s a bummer because the staff was nice... and if I do go back I’m going to have to check everything before I drive off..
1 8 years ago (03-06-2018)

Terrible car wash. Paid 150 for full detail and buff. Went and watched a movie came back 3 and a half hours later and they JUST started. The finished my 3-4 ( hour ) detail in 1 hour AND forgot to buff my car. I just keep finding more and more spots they missed and honestly it was the WORST 150 bucks I ever spent. I feel bad for all the old people getting ripped of by these guys. Your job is to wash the car, that easy.... these guys can’t handle that.
1 8 years ago (16-04-2018)

I love this cobblestone better than other i’ve been too! Customer service was amazing! Edward was super helpful and patient after there was minor confusion about the wash i was getting and Elliot was also helpful! Will definitely be coming back regularly! Highly Recommend this location!
5 8 years ago (05-05-2018)

Don't waste your time or money. Dash had one 5 x 5 inch section touched by a cloth. I can't tell if a vacuum even went inside. The manager said I could bring it back, so I did and JR started to tell me they just do a quick wipe down of the inside. I stopped him from running his mouth and pointed out multiple areas that didn't even get a "quick wipe down". Wasted an hour of my time to bring it back.....it better be right or he will be doing it again. No offer for a refund or any other compensation for my time wasted on their crappy service. Stay away!!!! Brought it back. Still a mediocre job. JR gave me a card for a free Supreme wash and I told him I wouldn't be coming back, that he had lost a customer. POS actually had the nerve to ask for the free wash back. What a joke!!!
1 8 years ago (31-05-2018)