Colorado Tire and Service

Had taken my vehicles in several times and sparked a relationship with Paul. Told him I like to work through one person who is familiar with my cars. He told me I could deal with him and to just let the other people know it’s me calling and he would get back with me. Last week I called three times over a two day period and left a message each time. Finally this girl calls me back and says Paul’s “Too Busy” to return my call and asked if there was something she could do. Customer Service at its finest. Seriously, you couldn’t take two minutes and return a customers call !!!
1 8 years ago (28-05-2018)

Colorado Tire and Service was recommended to us by friends. We had come in late one evening to get an estimate on any brake-work that we may need and were received kindly by Lance (despite coming in 5-10 minutes before close). He gave us a clear estimate and was extremely understanding, listened to our concerns and did not push any services on us. Often enough we have encountered pushy customer service but Lance gave one of the most comfortable customer interactions we've ever had! He made recommendations based on the situation and offered various solutions. We returned for a service the following weekend and had a great experience. Though we arrived a little late everything was completed with no issues. The check seemed be thorough (we were able to observe) and the information was then clearly conveyed to us afterwards. Lance explained the results and showed us while our car was still suspended. He reassured us that no work needed to be done and that if we suspect any issues or were worried about anything we were able to come in any time to get re-assessed. Likewise, while we waited we were able to ask Lance questions unrelated to our service (pertaining to other car repair needs) and he kindly and earnestly answered all the questions he could, as well as gave us needed advice. We had a great experience here and found the prices are comparable but often more modest than shops we've been to in the past. Overall, a wonderful experience, both in the work being done and the customer experience. Would definitely recommend this place to anyone.
5 9 years ago (13-02-2018)

I have had my car serviced here since they opened this location. They have been knowledgeable, fast, friendly, and most of all reasonably priced. If you want to know that you are in good hands this is the place to go. Everyone that I have encouraged to bring their vehicle here has had equally great service.
5 9 years ago (12-02-2018)

Probably the nicest mechanic I've ever met. I don't know anything about cars, so I pretty much assume that I'm going to be ripped off by absolutely any mechanic I go to. But not CO Tire & Service. The first two times I went in, they wouldn't even charge me. In all fairness, I had very minor problems that were solved pretty quickly. I had to insist on paying a very reasonable charge for my new car inspection my third time in (about $32 (what?? I know!!)). I even referred the gal who bought my old car to this place (Paul, specifically), and they didn't charge her a dime to inspect my beater. I will absolutely be back. They don't nickel and dime me, and they don't talk to me like I'm an idiot. But they also help me understand exactly what's going on with my car. Plus they're very good with actually checking and responding to their emails. Love that. (I'm gonna copy this review to Y*lp too.) Thanks, CO Tire & Service!!!
5 9 years ago (22-12-2017)

Friendly staff and good customer experience all around. From simple tuneups to major repairs, I always bring my cars here.
5 9 years ago (05-04-2018)