Farland Classic Restoration

I was contacted about resolving the difficulties I had previously. I certainly appreciated that they contacted me again to make things right. All that was requested to be done was done and the communication was excellent. I'm glad to see the change for the better! I did not have a good experience at this shop last year. Of all the problems I had, I believe it was mostly because of the poor communication. They had the car for six months and I got very little information during the process. Doug contacted me a month in. Luis contacted me a month later after I sent a message because I had heard nothing. I literally have 3 emails during the entire process and only spoke to someone on the phone when "I" called in. For the last 1.5 - 2 months, which was after I came in to the shop to complain, the car sat there without being worked on. I was under the impression after talking with Luis that the person he found to work on the convertible top motor was contacted. They were not. And if they were waiting for ME to do something more, don't you think that NO contact for 2 months is pretty poor communication? There were also two different shop managers while my car was there and now it looks like there's another. Not a good experience for me at all and certainly not a shop I could recommend to anyone in the collector car community.
5 8 years ago (06-06-2018)

These guys, Bill, Jack (the owner), and Tom, are great! Very proficient, efficient, professional, and honest. This was my first time buying a classic car and first time making any large purchase sight-unseen. Everyone made me feel very comfortable, sending as much information as I requested and addressing every tiny detail. Jack even paid to have the car serviced one more time and did some repairs to the transmission that needed to be addressed. Bill walked me through the buying and shipping process. Everything went exactly as promised and on-time. They were also very fair and honest in their pricing and negotiations. When I received my new classic car it was EXACTLY as describe in quality, condition, appearance, and mechanically. I couldn't be happier- now to get to driving! A huge thanks to everyone at Farland Classic Restoration. I would buy every car from them if only I had more money. ;-)
5 9 years ago (01-11-2017)

Very expensive, but you can expect high quality craftsmanship. My husband inherited two classic cars from his father, one is in near perfect condition with very low original miles. The other is in pretty good condition but needed a little fine tuning to run well. He took his cars here and Doug took great care of him. He paid a premium, which I wasn't fond of, but considering the circumstances it is worth it to keep these investments maintained. One wouldn't start and they work with a towing service- skeptical at first- these guys literally had white jumpsuits and gloves. Extremely professional and respected the beautiful cars in their hands. If you own the kind of vehicles worth spending a lot of money on to keep nice, this is a great place to work with.
5 13 years ago (15-05-2014)

Best place to work.
5 9 years ago (29-06-2017)

I had a pretty bad experience taking my car here... They redid the suspension and brakes on my 66 Mustang. I went to Classic Resto because I have had bad luck with shops in the past, and I was willing to pay a premium to get the quality and experience they advertise. Well, after having all the work done, and paying a VERY high price for it (well over the quote), I decided to take my car to a show. On the highway, the steering started getting really loose, to the point that I couldn't help but swerve back and forth across the road. I made it to the show, and had a friend look at the suspension. Turns out, they had forgotten a critical part in the steering assembly, and it was on the verge of falling apart. I could have lost all steering ability in the car, and likely died. Obviously I was pretty upset, and took it back to the shop to make them look over the whole thing again. While I was there, they apologized, and told me that the new guy did all the work on my car! This was his FIRST job there. They fixed it, and assured me it was safe, but that didn't change the fact that I spent all that extra money to have someone with zero experience assemble my suspension and brakes, and he probably racked up a bunch of extra labor time because there was a learning curve. So again, I am on the search for a shop that won't destroy my car!
2 15 years ago (19-07-2012)