Columbia Sportswear Factory Store

The Columbia store always get 5 stars because that is one of my favorite stores I love to shop to get all of my boots slippers coats hats scarves gloves for myself and my family their prices is always the cheapest and their items are high-quality
5 7 years ago (13-05-2018)

I bought a jacket 6 days ago, I wore it 2 days to work and back and the fabric near the pocket ripped off. I took it back and Raymond the manager refused to give me a refund or exchange it for a new one, this is the first time I try to return a Columbia product here. Now I have a jacket with a whole in it which was by no means my fault the product is defective and they refuse to take care of it! Shame on you Columbia! I am never going back to you store nor recommending it no anybody!. DO NOT SHOP HERE!!! And if you do be aware that defective products cannot be return I. The store you have to go through a not easy process in their website, but they will not return your money, at the most they will give you store credit. TERRIBLE BUSINESS MODEL!!!
1 7 years ago (07-01-2018)

They have all the clothing, shoe and hat that I need for my yard work this summer.
4 7 years ago (05-06-2018)

Nice sales on some items. Store staff has no personality and no wish to assist you.
4 7 years ago (06-06-2018)

I bought a 3/4 length zipped coat from this store in Tanger mall. When i got home and looked at the coat the i saw the zip was broken. I took the coat back the next day to return . The assistant insisted i had to POST the coat back to Columbia and there was no way he would replace the coat. He never even looked at the coat. I had not removed the tags I had the receipt,he never looked just told me to go away. I took the coat back to the Columbia shop in Potomac mall they very kindly agreed to refund my money.So beware the shop at Tanger mall is not helpful at all.
1 8 years ago (08-12-2017)