Craig's Beds

Purchasing our mattress from Craig was a great experience. He clearly knows his product better than an average salesperson as he has developed his own line of mattresses with similar quality to a high quality name brand competitor. that he also sells. His showroom is inviting and full of great pictures of New York City. He spends time working with each customer asking thoughtful questions to help direct them to a mattress that best suits their requirements. Finally, the mattress we bought is excellent quality and we love it after spending the past month sleeping on it. I highly recommend buying your next mattress with Craig. You won't be disappointed

Many thanks Craig! Not only for the bed... but also for the way you managed the entire experience / sales cycle from my arrival in your showroom to the delivery of the item. EVERYTHING was perfect: great product, top-notch counseling, perfect delivery. I highly recommend your service! Plus, I love the pictures too! Especially the one I bought from you :

The proprietor is one of the most genuine, honest, and knowledgeable people. I've always been really fussy about my bed since that is where I spend at least 1/3 of my life. Craig helps you find the best mattress for your body and your budget. Would highly recommend.

Love love love. So super grateful to have been referred to Craig and his mattress store. Absolutely EXCEEDED expectations. Had my new mattress for a few weeks and the comfort is amazing. Just added his pillows and the experience is complete. Truly highly recommended. He goes the extra mile to ensure that you find the right mattress for you and that you're happy with your purchase. 10/10

Choosing the right mattress is one of the most important steps to getting a restful night’s sleep. Choosing where to buy your bed is even MORE IMPORTANT. In 2014 I needed a bed. After visiting the big box stores, I found Craig's Beds online. I took a chance, made an appointment and I am so glad I did. Craig is not a salesman, he actually has knowledge about mattresses and how they are made and what would work best for you. He is not a salesman and I mean that in a good way, he encourages you to lay down on each bed and try them out with out pressuring you into one bed or another. He informs you and lets you make your own decision. Fast forward to 2020-21, our bed developed a davit larger than 1.5 inches in depth. I emailed Craig and even in the middle of the pandemic, he replied and was able to resolve the issue. The personal touch, his customer service, the fact that the owner of the business will personally return your phone calls in this day in age is UN-HEARD OFF. I have and will continue to recommend Craig's Beds. Craig's Beds will be the only place I will ever buy a bed from the future.

We've had our bed for 6 months now and are very pleased with the entire experience. We had a recommendation to visit Craig's Beds and had an easy, trouble free experience from trying to buying to delivery. Craig is not a pushy salesperson at all, he lets you take your time and discuss options and is honest with you about what works best for you as an individual. We bought a Summerfield Lexi ask Craig about the Summerfield name! and I've been sleeping great since it was delivered! Forget all the tech starts up in the mattress space and just go to a real deal shop in the heart of New York City. You will not be disappointed.

Craig has a wide variety of affectionately-named custom-made mattresses to choose from. Being picky shoppers, we went back and forth 3 times to his shop and he was totally cool with it. Most importantly, Craig was just about the only person in the business who could get the job done promptly during this difficult period when everyone is moving back to nyc 'post-'covid. He's also a lot of fun to chat with.

During this uncertain time COVID19, Craig was extremely helpful in assisting me in buying a new mattress and getting it delivered within the narrow window I needed. Not being able to see or feel the mattress beforehand was very stressful for me, but Craig was very knowledgable and took the time during our multiple phone calls to talk me through my decision and the ordering process. He made me feel comfortable enough to trust his judgement on this large purchase. Even when there was some miscommunication with the 3rd party courier and my delivery window unexpectedly got changed, Craig was willing to go to my new apartment himself and meet the delivery truck to accept the mattress and then set it up for me once I was able to get there. Needless to say-- I highly recommend Craig's Beds.

The mattress and box spring are good. Delivery was good. But my old mattress and box spring weren't removed. When I called Craig he apologized about the misunderstanding and took care of it right away.

I was looking for a mattress for my son and didn't want to order something from a website that I had no idea if he would like it and have to deal with returning it and paying return fees, etc. That's when I found Craig and Craig's Beds. Right off the bat when I called I found Craig to be attentive and well informed. Once we visited his showroom we knew we had found the right place for us. No pushy salesmen just a nice guy who wanted to make sure we got the right mattress. He wasn't trying to sell me the most expensive mattress in the store which was a breath of fresh air. He was educated about his products and even made me aware of some things that I didn't realize because of the type of bed my son has. This is just the type of attention you don't get online or in chain stores. So now it's a few weeks later and my son loves it. I couldn't be happier with a purchase.