Dakota Service and Repair

Car suspension broke in town leaving the car undriveable. Had my car towed and repaired by this company. From beginning to end their service was friendly and their prices were very reasonable. Some people don't understand that the biggest cost for a tow is getting hooked up. After you are hooked up the mileage charge is just maintenance, gas and employee time. In summary this is a great company and if I end up in trouble again I will call them without hesitation.
5 9 years ago (21-02-2018)

If there was a way to give a negative review, I would be doing that. Thursday evening we called at 8:17 to get a tow truck to drive us 6 miles to Brookings SD with a blown tire. They got someone to us within 30 minutes, which was great. They asked for a card to confirm payment, which is totally acceptable. They didn't ONCE tell me how much the tow would cost, but it was a NEED so we asked them to do so. Later that evening we had another driver from Sioux Falls drive to pickup the van and bring back to Sioux Falls for repair. The tow from Sioux Falls to Brookings and back to Sioux Falls was $198.00 + Tax. For 126 miles total. Fast forward to today and I get a receipt for $151 for 23 miles at 9:00 at night. I called the company to see if we were overcharged and her response was "It is what it is". They are simply taking advantage of people in dire times. BUYER BEWARE
1 9 years ago (26-09-2017)

Ridiculous tow rates.
1 9 years ago (26-03-2018)

I didn't even get close enough to get service because I was blown away by the lack of compassion and respect I received. The receptionist was awful so I hung up and didn't look back. Maybe you'd get more customers if you weren't so mean. Pretty bad that I'm not the only one who complained. I don't doubt their ability to service your vehicle but start with customer service. Pathetic!!!
1 10 years ago (23-01-2017)

Basically had most of the suspension replaced on my truck after years of use and abuse. They do the job right the first time and they do it right. Basically the do a great job and they do it fast. You pay a bit more but you get what you pay for with these guys. As for the negative reviews? Well I'm not 100% surprised but yeah if you drive stupid on ice then maybe you need some basic instruction on how to drive on it and not be surprised when someone says something about it. I live in Brookings and see way too many people that have big trucks and SUVs that really have no idea how to drive them. Taking turns so wide like they are driving a semi pulling way to the left before making a right turn and dumb crap like that.
5 13 years ago (29-03-2014)