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Direct Energy

  1. Houston
  2. Houston Utilities

Reviews, get directions and contact details for Direct Energy

Direct Energy
Address: 12 Greenway Plz , Houston 77046, TX, US
Phone: (855) 514-1815
State: TX
City: Houston
Zip Code: 77046


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Reviews
I've been a customer since 2016 and always had great interactions with Direct Energy. Great customer service and monthly plans. Account is easy to manage online.
If you pay a day late they charge you a $15 fee. Even if there isn't a disconnect order, you still get the fee, and they roll over each month. I didn't notice until the 3rd time it happened and I was only refunded for one month.
Kevin provided me great help during my renewing request. Thanks for the help, Kevin
2 years after canceling my service, I receive a mark on my credit account from a collections agency. Turns out direct energy billed me for a month after I had canceled my account and then sold it to a debt collector. Fraudulent business. Do not recommend.
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