Discount Tire

Usually really enjoy discount tire but this one is an exception. The discount tires in Texas are way better since I moved here. I scheduled an appointment to get my tire flat fixed. I noticed my tire psi decreasing 10 psi about every 2 weeks. I took it in and waited a reasonable time. 20 minutes or so. The gentleman at the desk didn't even hear my explanation as to what I was telling him was wrong with my tire. I told him there was a small metal piece stuck in my tire that I found and was slowly decreasing my psi. I then get told they found a small nail in my tire but it didn't go all the way through. Said they put it in the dunk tank and everything. So I took their word for it. About 2 weeks later I notice my tire psi is still dropping. I also live in oak harbor so I already have to drive 45 minutes there and back. I take it in again and wait about 20 minutes again. They tell me again they found a small nail in my tire and they fixed it. I am now waiting to see if my tire pressure goes down. It's been a few days so hopefully it's fixed but then yesterday I look at my tire and see the same exact metal piece that I found in the first place STILL stuck in my tire. I am super frustrated with the quality of service at this discount tire. Even if this wasn't causing an issue you would think they would take this out so It wouldn't cause a problem to my tire later down the road. I even have tire insurance through them. I guess they just want more of my time and money. Would absolutely not recommend this discount tire. Quality of service is lacking.
2 8 years ago (01-05-2018)

Thanks to Richard and staff for your advice and prompt service. You were able to help right after opening, and I was able to get on my way with 4 new tires for my red Hyundai and be on my way in less than 45 minutes. Thanks again!
5 8 years ago (19-04-2018)

Ricky does a fantastic job! Always treats us well and gets us great prices. Thank you
5 8 years ago (06-06-2018)

Great service at this place. Tires are on par with most pricing available online. Selection is good and they did a quality job. They can get busy so it is advised to come early in the morning if you need tires or any service at this place. Also nice that they do provide a free air and tire check as needed. Their warranty for services is solid and includes free flat repair.
5 8 years ago (03-03-2018)

EPIC service! Quick story: A drunk driver ran me off the road (not bad but run into ditch, car fine) and shortly after the tire pressure sensor light came on. Fast forward to me piling up, getting instant service, totally willing to buy new tire if needed, even said that. Do they sell me a tires just for the sale? No, they check every single one, filled them up with air, and reset the light. When I asked how much I owed... nothing! Amazing service and when I need new tires I will get them there! PS I’m female and know how hard it is to get honest service with anything thing to do with a car.
5 8 years ago (17-03-2018)