Drs. McBride & Steiner Optometrists

I have been getting my glasses here since 1993. Always have have great service and good selection of frames. The anti-glare coating is a must on the lenses. Their glass cleaning fluid and microfiber towl are the the best cleaners I have ever used.
5 8 years ago (21-04-2018)

Stay away. Nothing but excuses and poor customer service. Installed the wrong glass three times - and then once it WAS replaced, they had put the wrong glass in AGAIN and it scratched. I came in, asked about having it replaced and I was told that "We abided by our end of the bargain." Edit: post the review I was sent a text asking if I was interested in having the pair replaced again - but unfortunately I felt as though it was too little too late.
1 9 years ago (28-02-2018)

I had a horrible experience with "Dr. Doug" who was nothing more than worried about how much he could bill my husband and I. We had not been to McBride and McBride for ten years because of the horrible experience we had back then. This time it was worse. "Dr. Doug" exploded when I asked him if we could get our prescriptions and go elsewhere for our glasses. He ranted and raved about all the discounts we could receive if we got our glasses with him. He put down the Eye Mart, where I had gone to get glasses because THAT is where our insurance required us to go. He snorted over the fact that we had chosen to go to a different optometrist because my husband's mother had said good things about that optometrist. The final bill for a pair of safety glasses, and regular glasses for my husband and a pair of glasses and new contacts for me was well over $700. We paid roughly half and I was instructed to come back in a week to check on the new contacts he sent me home with. The checkup showed they were too strong and he claimed that was because he "didn't know what the prescription had been". He doesn't know what prescription a NEW customer would have, so why did he screw my prescription so badly except for the fact that he was so mad he couldn't think straight. Then he proudly handed me a $130 rebate coupon for the SECOND set of contacts, then charged me another $170 for the new prescription because he didn't get it right the first time. Then when I tried to ask at the front desk when the glasses and contacts would be ready so I could plan to pay for everything then I was informed that EVERYTHING would be held at their offices until full payment was made,. So don't go to these high strung money grubbers unless you have a cool $1,000 in your pocket to hand over IMMEDIATELY or they will treat you like a thief.
1 9 years ago (29-08-2017)

I sat in the waiting room for 50 minutes on a Tuesday while people after me went in and got done. I finally told them I had to reschedule because I had to get back to work. Terrible experience. My boyfriend also went there and the cheap contacts they give you scratched his eyes terribly. So he paid 250 dollars to have contacts he can't wear. I've also heard this about their contacts from another person. I personally wouldn't know because I never got to actually go into my appointment to receive contacts. Ha. Highly recommend to NOT go.
1 9 years ago (18-05-2017)

The entire team and experience was top notch. I would highly recommend Dr. Lebsock.
5 9 years ago (05-01-2018)