E.D. Marshall Jewelry and Gold Buyers Avondale

I went in there to sell 3 of my gold chains I didn't wear anymore and the guy there was trying to give me $500 for all three! I went to another shop and got $950.! Don't go here if you are selling! The man was rude and disrespectful after I told him I was going to look elsewhere.. bad place!!
1 8 years ago (04-05-2018)

Horrible didn't know how to size watch. Pin fell out as got back in vehicle.
1 9 years ago (26-12-2017)

Personable service, great to work with and really get you.
5 9 years ago (02-06-2017)

Highly Recommend to Anyone, Great Customer Service! Took in several watches for repair on a short notice, was treated with professional quality and care at an affordable price! Thank you Sheena, You Rock!
5 12 years ago (05-06-2015)

This was the second place I went with my ring that I wanted to liquidate. My first stop was a certified GIA Gemologist and an appraiser of 35 years. The Appraiser set my ring value at around $500. The Appraiser wasn't interested in buying it because she deals mostly in antiques. Another customer said go to a pawn shop or ED Marshall. I thought that there's no way a pawn shop could do more than a jeweler that buys gold, so I went to the Avondale location of ED Marshall. The lady that looked at my ring took a quick look at it through a loupe and weighed it. Having gotten an appraisal earlier, I was prepared for an offer I could live with. She proceeded to tell me that the stone was plastic, yes she said plastic as she tapped on it with her fingernail. She also told me since the ring had my initials on the side, it was personalized and only good for scrap weight. Ok, at this point I was still feeling ok about selling because I really only expected to get in the neighborhood of $200. The scrap value came out to $295 by weight a couple hours earlier. Her offer to me was $135. Obviously, I had to pass. Time to try a pawn shop. I was convinced that maybe $135 was all I'd get. First pawn shop I stopped at took a good look at the ring, did several tests to check the karat? of the gold and obviously weighed it. Guess what I got...... $330 without blinking an eye! Now, I know that this was no 24k high dollar piece, or something that said Patek Philippe on it, but I at least expected to receive the fair consideration any other customer would expect. I don't know if this employee was unknowledgeable, or just flat didn't have any interest in buying, but I would advise anyone selling to carefully consider who you sell to and DO YOUR HOMEWORK!
1 11 years ago (26-08-2015)