Osborne Jewelers

My wife and I have shopped at Osborne Jewelers since 2013 when we first moved here from the southeast side of Phoenix. We have always been treated with the utmost courtesy and attentiveness every time we visit to make a purchase. All of our jewelry purchases are made from Ken personally or one of his associates, have always gotten excellent prices and high quality jewelry from Osborne Jewelers. We highly recommend you visit Osborne Jewelers for the special mom and pop atmosphere when purchasing jewelry.
5 8 years ago (30-04-2018)

I have been going to Osborne's since 2007 when I moved back As. Have had repairs done, pieces designed ,stones set and new purchases as well. Always wonderful service and workmanship. Have recommended to quite a few friends and all have been as happy as we have been. Only Jeweler any of us now. GREAT PLACE.
5 8 years ago (08-05-2018)

Had my wedding ring sized down (they even gave me back the gold that they removed when sizing it). They did the rhodium plating and polishing too. Not only is it a perfect fit, but it looks like it did the day I bought it. GEORGEOUS! It was ready a day before promised as well 😍
5 8 years ago (18-05-2018)

Can I give it zero stars? Absolutely awful customer service. When I went to drop off my ring to be resized there were comments made about the quality of it, and when I went to pick it up I had the same associate help me. Stink eyes from every single one of them. It's as if the massive rings on their fingers are the only type they want to handle. Not to mention, it took about ten minutes to be helped, as I was stared at while the girls were spending time wrapping things behind the counter. Taking my money elsewhere where there will be better customer service. Some individuals need to think about the quality of the ring, and not the quantity and how much it costs. Absolutely ridiculous.
1 9 years ago (13-12-2017)

Staff was very attentive he notice scanner was not working properly due he press incorrectly when another staff came to the assistance him, everything went well. It was great that we found out that we all had good patience. Maybe in my next visit I could get a little discount on my next pickup on their error... Their very elegant. Yes I would recommend my friends here..
4 9 years ago (20-09-2017)