Eastlake Veterinary Services

Brought my 18 year old dog here 20 min before they closed to treat his bitten ear. They got him in right away, stood 2 hours late to stitch and repair his ear. They made us feel very comfortable and not like we were an inconvenience. Dr Chris and her team were awesome. Thank you for taking care of my baby Max.
5 7 years ago (24-04-2018)

First time in was today. We had a situation where we needed to get our dog in asap as he had an infection under his nail. They got us in quick. Place was clean and presented well. ALL of the staff was incredibly polite and friendly, and the vet we had was amazing. He answered all of questions, and then some, and made our pup feel incredibly comfortable. We will use them again. Thanks everyone! -Amber, Terry, and Snickers 🐾
5 7 years ago (17-01-2018)

Very friendly and helpful staff. Highly recommend.
5 7 years ago (05-05-2018)

Do not go here!!! Let me tell you about MY horrible experience!!! If I could rate a 0, I would. I want to start off with saying I was recommended here by someone with large breed dogs and they are great to the person whom recommended me. However, here is my story. When I had to make an appointment they were fantastic, the lady on the phone was nice and helpful. I got an appointment later that day for what I thought was an impacted anal gland on my boxer that happened in 2 days. My girl also has anxiety due to prior experiences but as soon as we walked in, she was comfortable!!! I was so so happy to see her not freaking out. I got there early, because I was worried about my pup, and they actually got me back in a room and seen early so that was nice. Then all the issues start. I told them why I was there and that I had done a little bit of research myself to figure out what was going on because this is my first dog... the first thing the vet tech mentions without emotion is cancer. I was like, okay, I understand it's common in this breed, but I wasn't convinced it was cancer just right off the bat. She took some notes and got the Dr. He comes in, I explain everything again. He wanted to do a physical examination to try to expel the gland if needed and tried to do so in the room with me which I appreciated greatly. He seemed a bit dumbfounded and said it's not expelling and that he is thinking this could be an aggressive tumor. I was floored. I wasn't prepared for that. I asked what the chance it could be an abscess or still possibly an anal gland issue, he said he was pretty confident it was neither and that I needed to get back in within the next couple days for her to have surgery because it's extremely dangerous. He said he will give me antibiotics and if it happens to go down in 24hours maybe we could do without the surgery. The estimate was 600-1100.. 600 being best case scenario an abscess. He left the room and of course I'm trying to keep it together. The same vet tech we had been dealing with told me they don't do payments but that it's important I get her in and such, and she would try to talk to her manager about letting us make payments. She also then starts trying to "make me feel better" by belittling my situation and telling me all about her personal life and financial situation. "I have cats, and sick dogs, and a horse and my husband just left me and I dont make enough for everything..." literally laying in to me that my situation is not that bad. Never have I been treated like that by a tech/nurse! So I left there paying $120 for that visit and confused. Well to make a longer story shorter, 24 hours later, she was worse and dropping weight. After being convinced, I took her in for a second opinion with a different vet and come to find out, it was an abscess and she most definitely did NOT need surgery. They just drained it. The Eastlake vet never ran any diagnostic tests such as aspirating it to see what the cells were before screaming tumor and cancer. I was out of the second vet within 20min and never once did they say the word tumor or cancer. And to top it off, as serious as they made this situation out to be, they didn't call me to set up a payment plan till 3 days later. Not sure why the love I have for my dog, was taken advantage of by this vet but my animals will never go here again. It was a $120 mistake that put my whole family though an unnecessary emotional roller coaster ride.
1 7 years ago (02-01-2018)

Great place, My dog feels safe there
5 7 years ago (18-05-2018)