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Reviews
I love Elvenstar soooooo much because I got a horse lesson there and I was post trotting on my first day!!
5
8 years ago (24-01-2018)
I agree with all the person's comments who gave Elvenstar a 2 star review although I rank it a 1.
The customer service is greatly lacking. The horses are not well taken care of. They appear to teach sit and stay on approach rather than actual riding skills at the beginning and intermediate levels. I heard one girl mention she was held in the walk trot class for over a year so they don't appear to pay attention to needs of their riders. In general the staff is not friendly and act as if they are a high end facility when I saw no evidence to being high end. They are a small to midsize barn not offering anything special outside of what other barns offer. Their good trainers left to other barns or retired. There appears to be favoritism towards clients with more expensive horses. Money seems to be the focal point rather than horsemanship and relationship of horse and rider.
1
8 years ago (18-08-2017)
My daughter (7yr.old) took group lessons here on a Groupon deal. Her instructor Gwyn was very friendly and very encouraging to all the girls in her class. By the way we had a group lesson with Kaycee also, she was more professional, strict if you will, then Gwyn but she was still nice to the girls.The place is very large and I was impressed with how clean it was. There was a little horse waste in the stalls where they tack up the lesson horses but not much. Each horse has their own bridle and bit labeled. I found that to be interesting. They provide riding helmets and vests for the girls. They were concerned about safety and really made sure my "little" girl was not stepped on by accident. We just finished two weeks of summer camp here as well. My daughter LOVED it! I thought it was VERY expensive and there were 17 campers!! That made for a lot of wait time during instruction and during the pony demonstration ride for parents on Fridays. I found the camp instructor Gwyn to be very friendly with the girls. The office staff in not unfriendly BUT they could definitely be a little more welcoming (maybe smile and greet you when you enter the office). Over all I recommend Elvenstar. If you are looking to learn how to ride competetively then they are probably the place for you since many of the riders do compete. It is expensive (not that much more than many other places around the same area) so if you are just learning to ride and you want more of a personal attention type situation then I might recommend a different place we took lessons. If you want to learn how to ride to show or compete then perhaps this is just the place for you. I gave it 4 stars because the office staff could be more friendly, and there was a lot of wait time due to class size (8 riders) and camp size (17 riders).
4
12 years ago (28-07-2014)